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Answered10 months ago

Is this visa service group in Thailand legit and what has been the feedback from users?

Kevin *******
asked Dec 25, 2025
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.... has anyone had any experience with this group?

Has anyone got any feedback to give, regarding the service, and results?

Are they legit?
Answer summary
The community overwhelmingly expresses positive experiences with the visa services provided by a specific agency in Thailand. Many users confirm the agency's legitimacy, highlight their professionalism, and share satisfaction with the results, especially in handling various visa types, including the NON-O retirement visa. Several comments commend the agents for their reliability and customer care, with some recommending their services for fast track processing and support for expats. Overall, the agency receives multiple high ratings and endorsements.
23 repliesnewest first
18

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John-Paul ******
John-Paul ******
I have used them every year for ... what... years (maybe more). Never an issue. Always professional. They yhe job done quickly and with great customer service. Will always have your back. Cutting edge services. Will stay with them without question or concerns.
Михайло ********
Михайло ********
Used them 5 years, no problems at all excellent, 5 out of 5
Kris ********
Kris ********
The Best...
Oli *********
Oli *********
yes, recommended
Tristan ***********
Tristan ***********
Used them for fast track and a visa exemption and they were excellent. Highly recommended.
Olivier **********
Olivier **********
Excellent agent safe and fast
Dave ******
Dave ******
Yes, very legit and absolutely excellent service
THAI ******************************
THAI ******************************
You can take a look at our customer feedback here:

*************************


Every review is verifiable with a source link, and you can use filters to browse the ones most relevant to you.

For example, retirement:

************************************


Our team can be contacted
****
via LINE:

**********************
Debra ************
Debra ************
@THAI *****************************
are requirements and info up to date?
THAI ******************************
THAI ******************************
@Debra ***********
We're a full-service agency, and in most cases we can take care of everything for you.

Just let our team know your passport nationality, your visa history, and what you’re hoping to do so we can give you a quote and recommend a clear long-term plan.

**********************
Clif **********
Clif **********
Anyone know about what they charge for help with a non o retirement visa?
THAI ******************************
THAI ******************************
@Clif *********
It really depends on your situation, but as a guide, if you already have a Thai bank account the cost is 23,000 THB for the initial Non-O visa and 16,000 THB for the yearly extension.

If you are in Bangkok, we can handle everything door to door. If you’re outside Bangkok, we can take care of the process securely by post.

If your case is a bit different, we’ll review it and let you know the exact price and steps. You can reach our team anytime on LINE:

**********************
Joe ******
Joe ******
Definitely genuine and If I could give them a 5-star review, I’d give them ten.

They have looked after me for many, many years with such professionalism, patience, and genuine care. Every single time, their service was smooth, reliable, and absolutely first-class.

Yes, I could do it all by myself but being handicapped, it would take me ages, so I'm very happy for all the help I keep getting from Grace. I’m extremely satisfied and deeply grateful for everything they have done for me.

So yes, definitely genuine and most reasonably priced services within that service sector.
Stephen ***********
Stephen ***********
@Joe *****
Well how much to get a retirement Visa?
Joe ******
Joe ******
@Stephen **********
Check with them directly as it depends on your circumstances.

I saw they had some special offer lately so send them a message or e-mail your circumstances and requirements:

************************
Hans ***********
Hans ***********
Excellent agent. I used them several times and was more than satisfied every time.
Dean *****
Dean *****
Just got my Visa done with them a few days ago. Professional service. Just waiting to get my passport back while it’s being processed.
Stephen ***********
Stephen ***********
@Dean ****
Well how much is a retirement visa?
Michael ********
Michael ********
Yes legit and good service
Brandon ************
Brandon ************
One of the most well known agents in the Bangkok area, but also able to service anywhere in Thailand.

They're also the owners of this Facebook group
Galen *******
Galen *******
@Brandon ***********
Did I understand correctly? This group belongs to an agency?
THAI ******************************
THAI ******************************
@Galen ******
We operate the following groups

Thai Visa Advice - Q&A (strict)

Thailand Visa Advice | DTV | Retirement & More (this one)

Many of our members first find us through our information pages or the extra services we provide. Running a group like this makes it easier to guide people who may not actually need a visa agency and prefer to handle things themselves.

Instead of just sending them to immigration websites, we’ve found it much more helpful to connect them with a supportive community where they can ask questions and learn from others’ experiences.
Brandon ************
Brandon ************
@Galen ******
many of the Thailand Facebook groups do

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Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
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