@Leatrice ****************
no you cannot do retirement visas through them unless you're applying for the wealthy pensioner LTR.
This article is not about anything new. Nothing has changed. Most people will use Chaeng Watthana as they always have. This is the BOI and the one-stop-service center that deals with LTR visa, investment visas, and work visas.
If you don't know what any of that means, then this is not your immigration office.