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Unanswered5 years ago

How can I resolve issues with my 90-day online reporting and appointment system at CW in Thailand?

Oren ******
asked Nov 19, 2021
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Hello friends,

I am trying to do a 90 day online report (I have succeeded in the past) and having a problem as shown in the attached image. Looks like they did not enter the correct date (supposed to be 13/03/2022).

Also, is the online appointment system at CW no longer working?
Summary so far
The user is facing difficulties with the 90-day online reporting process, specifically due to an incorrect date in the system. Previous success with the online process is contrasted by current problems indicating a widespread issue affecting many users, suggesting that in-person submissions at the immigration office may be necessary if the online system is malfunctioning.
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Tod *********
Tod *********
@Oren *****
actually you aren't gonna "get it fixed" 😮 hundreds and perhaps thousands of people have this problem and there's nothing that the people in the 90 day reporting room can to to change the date of your extension in the data base for the online system.
Oren ******
Oren ******
OP
@Tod ********
so from now on I have to do the reporting only face to face?
Ulli ********
Ulli ********
@Oren *****
you could send somebody else...
Benjamin ******
Benjamin ******
@Ulli *******
That is another option; the passport holder does not need to be present to perform a 90 day report.
Tod *********
Tod *********
@Oren *****
or you can hope and pray like the mant thousands of people who can't use the system since they got a new extension that they actually FIX the updating of the 90 day online database
Oren ******
Oren ******
OP
Ok thank you😪
Benjamin ******
Benjamin ******
@Oren *****
You can only do it face-to-face OR by mail (if your immigration office allows you to do it by mail)
Benjamin ******
Benjamin ******
Somewhat common; you'll need to go to the immigration office in person and submit it in person :)
Oren ******
Oren ******
OP
@Benjamin *****
Thank you Benjamin.

Is it no longer possible to book an appointment online?
Benjamin ******
Benjamin ******
@Oren *****
The online appoitment systems are not working for Changwattana and Muang Thong Thani. It's walk in; first come first serve.

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