Can I collect multiple passports at once from the embassy in Penang, and can I travel within Malaysia while my passport is being processed?

The user has two questions regarding visa processing at the embassy in Penang, Malaysia. The first question is whether they can collect the visas for themselves and their family members together or if each person must collect their own passport separately. The second question is about the possibility of traveling locally in Malaysia, specifically by flight or ferry to Langkawi, while their passports are held at the embassy for visa processing.