My dad was meant to fly with them today - they didn’t even let him know his flight was cancelled! He was checking and got in touch with the company he booked with and they said ‘no flights until August’. He managed to get on a Thai Airways flight a few hours earlier and now he’s on his way!
After all the hassle of the paperwork that was the last thing he needed!
This may seem too simple but did you click the box to put a check in it before you try to submit? I did an application for a family member a few days ago and I hadn’t so it wouldn’t go through! 🤦♀️