Why are there so many snarky comments in this Thailand group and how can we improve the atmosphere?

The discussion centers around the frustrations and anxieties of expats in Sydney regarding the Thai visa application process, particularly those waiting for approvals that can take weeks. Users express a desire for kindness in responses and mention the snarky tone prevalent in online interactions related to visa queries. They share personal experiences regarding waiting times, provide insights on obtaining approvals, and suggest self-reliance by utilizing official resources. Overall, there's a mix of support, exasperation about the application delays, and commentary on the community dynamics.