This is NOT an official government website. We are an independent resource providing information and assistance to travelers.
What travel documents does Cathay Pacific require for a flight to Chiang Mai if entering Thailand with a visa exemption?
Dec 12, 2017
8 years ago
Álvaro **********
ORIGINAL POSTERLong shot question: I'm flying into Chiang Mai in a couple of days, flying with Cathay Pacific. They've rejected my online check-in because "must check travel documents in person at the check-in counter in the airport".
I have no visa (will enter with a visa exemption, 30 days for my nationality), and have a return flight for May 31th, because I'm going to travel through SEA.
I have booked a flight to HCMC some days after arrive at CM. It's a real one, not a fake nor a bestonward, it's a real confirmed and paid ticket, because I'm really traveling onwards.
What is what they're going to check when I go to the airport? Is it enough with the e-ticket for that onward flight out of Thailand?
BTW, my passport is valid until 2022, have enough empty pages, and I have a real hotel booking for the time I'll stay in CM.
Do you think they can ask for any other proof or anything?
TIA!
I have no visa (will enter with a visa exemption, 30 days for my nationality), and have a return flight for May 31th, because I'm going to travel through SEA.
I have booked a flight to HCMC some days after arrive at CM. It's a real one, not a fake nor a bestonward, it's a real confirmed and paid ticket, because I'm really traveling onwards.
What is what they're going to check when I go to the airport? Is it enough with the e-ticket for that onward flight out of Thailand?
BTW, my passport is valid until 2022, have enough empty pages, and I have a real hotel booking for the time I'll stay in CM.
Do you think they can ask for any other proof or anything?
TIA!
TLDR : Answer Summary
The user is concerned about the travel document requirements for their upcoming flight to Chiang Mai with Cathay Pacific, as they have received a notification to check in at the counter due to missing online check-in. They hold a visa exemption for 30 days, a return flight for May 31, a real onward flight to HCMC, and have confirmed hotel bookings. Comments from the community suggest that the airline is likely checking for proof of onward travel and that the user should be fine presenting their onward flight e-ticket, along with any other required documentation.
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...recently on Facebook
Luca G.★★★★★
I used this agency for my DTV Visa...recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Terary **********
The computers flag requirements and bada-bing. It's probably nothing.
ริค ***********
Cathay is the best. You have nothing to worry about. I have used them to fly Canada bkk 12 times. They never ask about visa in Thailand. They probably want to check your credit card you paid with to verify.
Álvaro **********
ORIGINAL POSTERRick, I've read all the e-ticket for 5 or 6 times, and there's no one line saying I must show the card. The same said the operator who atended me by phone.
I hope it's just the onward what they want to see.
I hope it's just the onward what they want to see.
ริค ***********
I always bought direst from cathay. They always checked my credit card when I checked in. They never asked me for proof of onward travel. Maybe it’s new. I know immigration here in Thailand is getting very strict. I just got my one year extension. I had to go back 3 times and all 3 people said something different
Álvaro **********
ORIGINAL POSTERRick, thank you for the tip regarding the credit card. I've just phoned the company and had confirmed me that there's no need to show it - I bought the tickets straigh from the Cathay website, not agents. The operator confirmed me that is 99% sure they want to see proof of onward travel.
Steve *******
@Rick *********
. Good to know but's it's not just down to the airline, quite often it's down to airport policy.ริค ***********
I also bought a one way ticket to bkk with cathay and I had no problems
Reply to
ริค ***********
Reply
Randolph ****
just got to the airport the other day. same 30-day visa exempt. i just prepared my return flight and hotel booking print outs. the officer did not bother to see it. but if they check your flight back, you may show them flight of ouf thailand before that 30 day expires
Álvaro **********
ORIGINAL POSTERWell, I hope it's just that what they want to check... I've both, and I think I'll print it on paper better than showing my mobile phone/email...
Thank you for your reply!
Thank you for your reply!
Reply to
Álvaro **********
Reply
Andrew *******
It's almost certainly not a big deal - I'm quite sure it just means that they're checking that you have the stuff you do have (which they presumably don't know about). I guess it depends on the airline/airport, but I don't remember the last time I flew within SEA where I didn't need to go to the check-in counter (and occasionally show them a return ticket or argue about that a bit when I didn't have one).
Álvaro **********
ORIGINAL POSTERI'm pretty sure that they just want to check if I have an onward trip or a visa... but I'm a bit worried because I called the company and couldn't confirm me anything, just "go to the airport and ask there".
Thank you for your reply!
Thank you for your reply!
Reply to
Álvaro **********
Reply
Barry ******
Which airport are you flying from? Some airports don't have online checkin capability
Álvaro **********
ORIGINAL POSTERMadrid, Spain. I've checked in online in the past with that company in that airport, that isn't the issue. It's something regarding my "travel documents"
Reply to
Álvaro **********
Reply
Steve *******
They're checking for a visa or onward travel because your return flight isnt within 30 days. You should be fine with your flight to HCMC
Steve *******
I hope everything goes ok when you check in. Good luck
Álvaro **********
ORIGINAL POSTERThank you for reassuring me, Steve :)
Steve *******
Álvaro, you should be fine, when you check in you can confirm your onward flight
Álvaro **********
ORIGINAL POSTERI think so, but I'm a bit worried because I have just 3 hours in the airport prior to flight departure.
As said, I've an onward flight to Vietnam, because I'm going to travel through SEA those months. I'll enter Vietnam with the 15-days visa exemption for my nationality.
Thank you for your reply!
As said, I've an onward flight to Vietnam, because I'm going to travel through SEA those months. I'll enter Vietnam with the 15-days visa exemption for my nationality.
Thank you for your reply!
Reply to
Álvaro **********
Reply
90 comments
2 years ago
19 comments
2 years ago
11 comments
2 years ago
22 comments
2 years ago
9 comments
2 years ago
9 comments
2 years ago
What do I need to know about entering Thailand on a 30-day visa exemption and proving onward travel?
13 comments
3 years ago
26 comments
3 years ago
50 comments
3 years ago
15 comments
4 years ago
24 comments
4 years ago
4 comments
4 years ago
16 comments
4 years ago
27 comments
4 years ago
3 comments
6 years ago
1 comments
7 years ago
23 comments
7 years ago
3 comments
7 years ago
0 comments
7 years ago
0 comments
7 years ago
6 comments
7 years ago
17 comments
8 years ago
12 comments
8 years ago
3 comments
8 years ago
4 comments
9 years ago
7 comments
a month ago
9 comments
a month ago
21 comments
a month ago
16 comments
a month ago
8 comments
a month ago
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.