What is the current process for applying for an OA Thai retirement visa from outside New South Wales, Australia?

Hi folks, a little bit of help about applying for an OA Thai retirement visa. Primarily for applications submitted outside of New South Wales Australia. We are currently in the process of applying for our new Visa. We have in the past lodged the application via mail to Canberra. We are in the belief that this hasn’t changed however it is required via online if living in NSW. We have had conflicting information in this regard. Can anyone out there who has recently gone through this process and can give us the correct information help in this regard.

We know what we have to do however all we are wanting to know is if the process hasn’t changed for Oz residents outside of NSW. TIA