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What should I do if the Thai E-Visa website is blocked by my antivirus while applying from the UK?

Thai E-Visa Website Issues Antivirus Blocking Visa Application Process SSL Certificate Problems

Apr 29, 2024

6 months ago

ORIGINAL POSTER

Thai E-Visa website blocked by my anti virus as unsafe. I am in the UK. I am using the link from the UK Thai embassy website.

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TLDR : Answer Summary

A user experienced their antivirus blocking the Thai E-Visa website while in the UK. Comments point out potential issues with the site's security certificate, with some suggesting to proceed with caution and accept risks temporarily. The site was reported to be under maintenance, with subsequent updates confirming that it was functioning properly later.

Graham ******

It's working now, looks like their certificate is updated

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John *********

Well then simply disconnect from the antivirus for long enough to get the task completed. If you are not confident the site is safe, don’t use it.

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Greta *****

Any update could be better than the joke that this website currently is. They just reject application for the most ridiculous reasons and there is nothing you can do about it!

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John ****

ORIGINAL POSTER

The risks of using a site with an expired security certificate.

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John ****

ORIGINAL POSTER

***********************************************************************

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John ****

ORIGINAL POSTER

But thanks anyway Steve for your reply.

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John ****

ORIGINAL POSTER

I am not happy inputting personal and financial details (passport, bank statements, photos, credit card etc.) into what could be a (temporarily) insecure site. We know that in this age of hacks and scams Thai websites can have lax security protocols and haphazard maintenance. I now get a message that the site is undergoing an update and fix, so I will apply for my visa tomorrow.

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John *********

unless you are a real secret agent, you can turn off the VPN long enough to get the job done.

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John ****

ORIGINAL POSTER

Thats the problem John.I AM a secret agent!🤫

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Brandon ************

VPN has nothing to do with a website security certificate

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Brandon ************

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Steve *******

Click on advanced and the option that lets you enter the website accepting the "risks"

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Brandon ************

They let their certificate expire or there is some other issue with it.

They'll probably have it resolved some time this week.

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Brian *********

@Brandon ***********

that from an infrastructure administrative point of view is pathetic.

They can replace the cert in minutes, certificate authorities send expiration notices well in advance. Gawd! Sorry for the rant. 🤮

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Brandon ************

@Brian ********

welcome to Thai IT

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Brian *********

@Brandon ***********

there’s just no excuse. Really.

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Steve *******

@Brian ********

pretty standard with IT here.

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Steve *******

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