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Answered2 years ago

What should I do if I'm facing errors while uploading photos for the DTV in Thailand?

DTV photo upload issues visa application Thai government websites tech support expat help

Beeshmar **********

Beeshmar **********

OP

asked Feb 7, 2025

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I am getting these errors when uploading my photos for the DTV. This is happening over 24 hours now. Did anybody else have the same issue?

Answer summary

Users are experiencing errors when uploading photos for the DTV over 24 hours. Suggestions include trying a new picture, re-scanning the bio page, changing browsers, checking for unintended changes to personal information, and waiting until Monday due to potential website maintenance on weekends.

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Eric ****

Eric ****

I had an issue where it would change the day and year of my birthday. Please double check and make sure it didn't change it without your knowledge.

0

Henrik *****

Henrik *****

Probably the usual week-end syndrome of Thai governmental websites that either get overloaded or a down for maintenence during week-ends.

Try again on monday.

0

Naomi ******

Naomi ******

I had these too. I tried with a new picture the next day and it worked 😅 So try try and try again, possibly a different day.

1

Beeshmar **********

Beeshmar **********

OP

Okaay

0

Sai ************

Sai ************

It happened to me, when I uploaded it. So, I re-scan my bio page and uploaded it. And it accepted.

1

Beeshmar **********

Beeshmar **********

OP

@Sai ***********

oh is it a scan we need? Not a picture?

0

Sai ************

Sai ************

May be try different way..I scan my photo to JPEG file and uploaded it.

1

Beeshmar **********

Beeshmar **********

OP

good idea, will try it

0

Wayne *********

Wayne *********

Change browser

1

Beeshmar **********

Beeshmar **********

OP

@Wayne ********

I tried this and incognito too :(

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Beeshmar **********

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Beeshmar **********

Beeshmar **********

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