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Answered4 days ago

What should I do if I can't navigate the online application for a 60-day Thai travel visa?

Susie **********
asked Nov 3, 2026
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We need a 60 day Thai Tavel visa and are finding the online application impossible to navigate. Having made many attempts and finally got through downloading the required information we weren’t able to pay for it 🤯 and there was no explanation why! We have had no joy contacting the Thai Embassy either. Is our only option to buy a flight out of the country and return a few days later? Is a train ticket across the border acceptable ?

Please help 🙏
Answer summary
The user is experiencing difficulties with the online application for a 60-day Thai travel visa, citing issues with payment processing and lack of support from the Thai Embassy. They seek alternatives, such as exiting the country and returning, possibly using a train ticket. Commenters suggest solutions like using a visa agency, applying from one's home country, switching devices for the application, and ensuring certain boxes are checked during the payment process.
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Nathalie ******
Nathalie ******
I also have trouble, the gatcha gets me ...i am always wrong🫪 or it does not accept me😅
Mike ********
Try “The travel visa company” (Google it)based in Nantwich uk, they will make it easy for you,thank me later,….
Mike ********
Mike ********
Try “The travel visa company” (Google it)based in Nantwich uk, they will make it easy for you,thank me later,….
Robert *********
Robert *********
Just do visa exempt and a 30 day extension ....easy
Wayne ********
I used my I phone and done it 1 st time no issues and I’m not great with technology
Wayne ********
Wayne ********
I used my I phone and done it 1 st time no issues and I’m not great with technology
Wayne ********
Wayne ********
Maybe go back there must be something not complete if you cannot pay
Karen ******
I’m having problems with online application - live in Isle of Man which is a British overseas territory and there is no dropdown for it so not letting me continue. Got up to putting my address in and can’t continue - so frustrating
Karen ******
Karen ******
I’m having problems with online application - live in Isle of Man which is a British overseas territory and there is no dropdown for it so not letting me continue. Got up to putting my address in and can’t continue - so frustrating
Graham ******
Graham ******
Karen Cain you select GB/UK and overseas territories
Greg ***********
Greg ***********
use an agent
Julie *******
Julie *******
If you used your pc for application, log out and log in on your mobile phone, the payment box will not be greyed out like it was on pc. I was able to pay when I logged in from my mobile. Good luck 🤞
Uschi *********
Uschi *********
Apply from your home country.
Graham ******
Graham ******
Uschi Schreib not necessary for a tourist visa
Bonnie *********
Bonnie *********
Graham Seal we are having trouble getting our Islas approved because we are Canadian snowbirds in the states. We still used the Canadian office to apply and they are giving us all kinds of grief. Don’t know if they will approve it. .Anyoneelse have this issue?
Alex ************
Alex ************
I remember it being counterintuitive to pay for it because you need to tick the box of the far left in order to press the pay button on the far right. Are you just stuck at the very end of the process and you're stuck at the part where you need to pay and you can't figure out how?
Eric *********
Eric *********
If the payment button stays greyed out on the “ready to submit” page, try checking the box next to the particular application’s left and the payment link should become active.
TalentedT*********
TalentedT*********
There is a small tick box next to the application on the far left of the screen. You need to click that. Then the pay tab on the right of the screen will become available
Peter ******************
Peter ******************
Really I didnt have so many issues.

Are you using pc or mobile?

If you are not 'tech guy' ask someone to help you
Peter ******************
Peter ******************
Just be aware. I remember I had little issue to pay because i needed to click on a tick box and it was not clearly visible
Craig ********
Craig ********
Peter Benjamin Parker yeh we had same issue, once you tick that box in the far left then it is a lot easier
Ronny *********
Ronny *********
There different options if the meaning is to stay 60 days in Thailand if your passport is applicable you can enter Thailand on Visa exempt what garanties the stay of 30 days, you can extend that 30 days with another period of 30 days in the local emigration office. You also could do a border run after 30 days and return and get a new period of 30 day stay on visa exempt. There is another problem that your airport carrier want to see an outbound ticket if you chose the first method , for that you need to show an outbound ticket after the 30 days You can use any outbound ticket (Plane,boat,train, bus) so long it got a PNR (Passenger Name Record) with airport carriers this is guaranteed , with other methods I am not sure Depending on the check in officer it could be accepted or not, best to inform with your airport carrier of the flight to Thailand what is accepted Extra information : land border runs are only allowed twice a year, there is no limit on plane border runs (but there other limits for entrance)
Chris *******
Chris *******
I found it easier using my iPhone not having a pc and found it hard on my iPad
Graham ******
Graham ******
Try using a PC or a laptop if you are using a phone
Robert Merrell

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