@Holp *****
Does the agent pretend to be the applicant and do it on the applicant's behalf? When I did mine, I had to get quite personal documents; salary slips, a letter from the CEO of my company, bank statements etc. How would an agent be able to do those things? And the e-visa application itself was very easy to do. Maybe if an applicant needs the help of an agent, the applicant must be shady somehow