The Silver Palm - AQ / ASQ

• Very friendly staff
• Deluxe room has a big balcony with a big sofa
• Food was OK for me

• The food was not always hot when arriving at my room but understandable when they have to do room service for so many people

I choosed The Silver Palm because of the balcony. It is so big and open from beginning. You can sit or sleep on the comfortable big sofa there. If too much sun you can close the net doors outside. The room was also big enough for me. The staff was always very friendly. I ordered things from 7/11 and needed a universal power adapter and all was delivered quickly.

• Good Thai food

• Very limited meal choice, need to pre order 7/11

Clean room, large patio. Great wifi, not much to fault apart from very limited menu, and 20% surcharge on 7/11 purchases. Friendly staff.

• Big room
• Clean
• Good service
• Nice bed
• air conditioning working fine

• Some better chair outside on balcony

This quarantine stay was the most boring I have been through, to keep my body going I walked 5000 steps every day but still felt bad at the end. Good hotel near the airport, large room with balcony, great.

• In selecting this hotel I requested an upper floor, king size bed and a balcony. All provided.
• Stayed in Studio 301 14 days. Not quite the solitary confinement I was expecting, actually relaxing.
• The hotel looked a little dated, but this is typical, as was the room décor. However, having selected this from the
• ASQ website, the room was very big with balcony. No direct sun for lounging and greenery limited the view, but being able
• To go outside was good. 1 chair, stool/table, ashtray.
• Again, a big spacious room with ensuite and kitchenette with hob, although no pots/utensils. Big ensuite with shower(no bath)
• 1 fork, 1 spoon, 2 teaspoons, 1 plate, 1 bowl, 2 mugs, 2 glasses, 1 kettle. Big fridge.
• Bottled water, tea, coffee, sugar, coffeemate. Plenty of tissues and bin-liners. .Simply request to be replenished.
• Good full-length blackout curtains.
• The old TV had only 2 English channels, Sun Movie (sometimes), Warner TV. I cannot understand why Smart TVs are not hotel standard.
• I brought a laptop & HDMI cable, so this was good for youtube.
• The WiFI was faultless.
• A big comfortable king-size bed with 2 firm & 2 soft pillows. Change of bedding/towels, simply request from housekeeping, and do it yourself.
• The sofa was lwo and pretty uncomfortable, so rarely used.
• The organisational setup was very good. The hotel had everything covered from pickup, reception, room service,
• Nursing, getting twice daily temperature and 3 Covid tests. Line app was used for contact with Nurse and reception (room service),
• and telephone available. Food was very good, although mostly luke warm, but plentiful. A 14-day menu booklet was provided for completion
• and submission previous day. Sometimes I had to omit lunch, as servings were big. Salt n Pepper had to be requested daily on the notes.
• Fruit juice & milk on daily request.
• Food was delivered in plastic containers with additional plastic knife and spoon, placed outside the door, followed with a knock,
• 08:30. 12:30, 17:00. No consideration for jetlag or UK time difference in the early days.
• Temperature requested 8am & 16:00. Again, no UK time slots!
• Rubbish deposited outside door for daily 6pm collection
• Additional supplies could be ordered through room service from 7/11 to arrive next day.
• All staff I dealt with spoke good English, and were, as always, very polite.
• No alcohol is allowed whilst in ASQ. My hand luggage was scanned on arrival at customs BKK. I pre-empted this and could not donate!
• Regardless of the location for quarantine, you are stuck within 4 walls; this big studio was extremely pleasant. If I had to repeat the experience in BKK,
• I would use Silver Palm again. However, maybe next time Samui!
• A separate room service was available for Thai food and sandwiches, pay extra/
• Checkout was a breeze. All paperwork and bill for excess ready.

• No Smart TV
• Last Supper was very disappointing. Spicy fish.

Spacious, comfortable, relaxing. Highly recommend. I would use Silver Palm again, if I had to repeat

• Big app with a lot of space
• Excellent wi-fi
• Use of balcony

I liked that studio app is big and also has a balcony where you can enjoy in the fresh air. Wi-fi network is really fast.

• Friendly staff

• Food not the best

as far as ASQ hotels go it was a pleasant stay very good Wi-Fi connection and the staff were extremely friendly and eager to please.

The food was not the best but it was okay arrived on time every day and the hotel took every precaution to ensure the guests safety.

Hotel also had a large balcony which I believe helped my sanity at the hotel.

I would definitely recommend it.

• Very friendly

• Lots of single plastic use but after requesting porcelain cups and plates and metal dishes

We would come and visit again! Maybe, we would like to see Bangkok next time very much but without log down.

• Large balcony
• Very helpful staff
• Order 7/11
• Alternative menu for order
• Large kitchen / large shower / clothes storage

• Food bit cold.

Great Stay at silver palms. Staff very friendly and helpful. Can order food or tea / coffees from separate menu throughout day. Large balcony open from day 1. Can order Lazada and 7 /11. 100 % better than my last ASQ hotel last year will use silver palm again.

• Balcony
• Green space view
• Spacious
• Plentiful meal portions
• Ability to order or request additional items

• Not negative, but the menu contained a lot of fish which some people may not be prepared for
• Wifi was mostly reliable but had shortages during a few video meetings

This was as advertised and I would stay here again. I had to send documents via the post office and the staff were very helpful and accomodating.

• balcony in room, not far from airport

• low rise but nice view

not much boring even have to stay in room for 14 days. There is 24/7 nurse and reception service Food can delivered from outside

• beautiful balcony
• room very good and clear
• good tv
• good bed
• good food
• good wifi
• good service with the nurse
• staff is very nice

• food is cold and the portions are quite small
• food delivered too early (5pm for the dinner)
• wifi crashed 20 hours
• room service doesn't hear you, i asked them not to knock on my door, they did it 4 days and continued to knock on my door...early morning, and at all meal delivered.

If they didn't knock on my door, the result will be very very good. And after all, if i need to have another quarantine, i can go in the silver palm with pleasure!!!

• * Big, optionally shaded balcony with a view of green spaces and trains
• * Internet fast and reliable, except one night where it went out (ISP issue)
• * Excellent staff
• * Super comfy bed
• * Food not as bad as other ASQs, based on comparisons with my friends

• * Insane amount of plastic (I think this applies to all ASQs, but it'd be great if we could think of another way)
• * Food was often quite bland, especially vegetarian options. I asked for extra chili flakes and salt, and that helped

Overall very good experience. It felt calm and quiet, and I got a lot of work done. Staff are really kind, especially Meaw (sp?) at front desk.

• Doing my 10 day ASQ here. Silver Palm is a very nice facility. The room is perfectly clean and we'll appointed. Grounds are beautiful and we'll kept. The staff is very friendly. The food has been very good and always at the same time everyday delivered which is important when you're in quarantine because you know what to expect makes the time much easier. I'm very impressed with this place and would recommend anyone to do their quarantine here. I think I will make this my regular accommodations on my trips to Bangkok for the future.

• Food is OK

Doing my 10 day ASQ here. Silver Palm is a very nice facility. The room is perfectly clean and we'll appointed. Grounds are beautiful and we'll kept. The staff is very friendly. The food has been very good and always at the same time everyday delivered which is important when you're in quarantine because you know what to expect makes the time much easier. I'm very impressed with this place and would recommend anyone to do their quarantine here. I think I will make this my regular accommodations on my trips to Bangkok for the future.

• Positive and helpful staff
• Balcony at a decent price
• Meals showed up warm/hot

• Food selection almost no vegetables
• Food portions very small
• No gym access after first negative test result

As I understand it, the food provided is very typical of all the ASQ hotels, so not really specific to Silver Palm. I’ve spoken to Thai nationals who have quarantined and their food was very good.

• Spacious room and balcony.

• Food is not very healthy and often not enough. Tv channels are terrible although advertised as 120 TV channels but mostly Thai informercial channels or Thai channels for a largely foreigner residence in ASQ. Staff are not punctual. They canceled my walks for 2 days after negative test.

Free SIM Card they provided was from DTAC their was well expired before they provided. Beds are not comfortable. Bedsheets are washed with corrosive detergents causing daily allergies.

• Big balcony open from day one.

• Limited menu

I chose the Silver Palm as it was within my budget and close to family in Bangkok. I wanted a balcony that I could sit out on , this one was definitely big enough for a family to sit on. Rooms were big and furnished with everything I needed. Small kitchen area with fridge-freezer, 2 ring hob and I asked for a microwave which was promptly provided. Sitting area had comfortable sofa and TV, which I was able to plug my firestick into. Wifi seemed stable, only occasionally dropping out so I had to sign back in. No real issues. Bedroom was spacious with plenty of wardrobe space and a very comfortable bed. Food was delicious, service times were not really ideal for me but with the microwave I just reheated when necessary. Menu was a bit limited but portion sizes were generous. Some days I didn't order as I often had items left over. ( I don't like food waste , that's just me ) Being close to family meant my daughter was able to drop items off at the main gate fore me. From my room I could see the main entrance so was able to see my daughter from a distance. Bonus points ! Unfortunately as I was from UK I was only allowed out after second negative result... again , having a big balcony meant I was able to at least go outside. I request a mop so that I could clean the rooms myself ( helped to pass the quarantine time ) but overall cleanliness was very good and staff were very strict with wearing masks and protective clothing.
Again due to being close to main entrance, I was able to see people arriving for check in. Every time without failthe staff followed covid safety guidelines.
Would I stay again ? Yes , definitely.

• We are allowed to use the balcony (we got 2). We are in a 2 bedrooms suite.
• We got a microwave so we can eat the food when we like or if it’s too cold. But so fare it’s been warm.
• The staff is really friendly and helpful! I asked for more furniture to the balcony and got 2 smaller sun beds in 15minutes. Just had some chairs in the beginning.
• AC in all rooms.
• TV in living room and in one of the bedrooms.
• INTERNET SPEED IS REALLY GOOD!!!

• No real coffee only Nescafé (but we can order real fr 7/11 to make in the room).
• Some noise from a bigger road like 300m away from the hotel...but for being in Bangkok its “pretty quiet”.

So we arrived w Emirates Stockholm-Dubai-Bangkok. Stockholm airport kind of empty. Dubais airport got a lot of people but at least they all wear mask. Very organized at Suvarnabhumi. But make sure you have all your papers. But a lot of staff that helps you and are super friendly.

The silver palm was a bit older and worn out than in the pictures. And unfortunately they have plastic on the sofas and chairs. But understandable. And taken away a lot of stuff from the room so it’s more like a hospital.

We are allowed to order milk from seven Eleven (heard other hotels don’t because it’s dairy products)

We can choose from 2 different dishes at lunch but dinner is same for all.

Breakfast is Thai or English that u can choose from. Adding more pictures...it was pork neck with sticky rice. Nice sauce and a good soup. A bit spicy!

And they provide steal cutlery (spoon and fork) and porcelain plates for your food. Nice not having to eat with plastic forks and plastic plates every day.