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Why can't I access the People's Pension app or website?

People's Pension app maintenance user issues website access UK pensions VPN usage app updates phone troubleshooting

Apr 9, 2025

5 days ago

ORIGINAL POSTER

Anyone now why you can't get into app or website site for People's pension

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TLDR : Answer Summary

Users are experiencing access issues with the People's Pension app and website, with common responses suggesting that the site is down for maintenance. Some users recommend waiting and trying again later, while others suggest troubleshooting steps like checking for app updates or using a VPN. Overall, it seems to be a temporary issue, and users are encouraged to call customer service for further assistance.

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John ********

What is people pension app ?

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John ********

ORIGINAL POSTER

i got it from my employer you need to put into a pension and your employer needs to put in as well

In UK

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John ********

ok ..thanks John

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John ********

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John ********

ORIGINAL POSTER

All good app and web site all up and running , my pension pot safe,thanks for all the help

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John ********

ORIGINAL POSTER

Been off a while at a critical stage as trump trashing everything need it up

****

Will phone 8.30 UK time

Got onto my aviva account and cashed in before losing to much. Thanks

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Phil ******

gather this is in the UK so I think they do maintenance between midnight and dawn. Is this correct?

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John ********

ORIGINAL POSTER

Tried all that changed password got to going into app and crashed

Ok I will phone them 8.30 UK time

Thanks

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Andy **********

are you using the app?? If so try checking if there are any pending app updates, for the peoples pension app, after that try turning your phone off and on again, to re-boot your phone, it seems there is a website, have you tried logging in on the website??

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John ********

ORIGINAL POSTER

Daw. All week with what's going in at the moment people need excess

****

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Peter ******

Its down for maintenance

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Garrett ***********

Use a VPN

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Andy **********

It states it is down "due to maintenance" usually with anything like this, if you wait and try again later, it should be up and running again.

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John ********

ORIGINAL POSTER

@Andy *********

tried 3 days not good enough with what's happening need excess

****

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Neil ********

it been a holiday so try again

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Neil ********

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