If this is the first time I’ve had to do a 90 day report can I do it online, or do I need to go to cw.
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TLDR : Answer Summary
If you are doing your first 90 day report in Thailand, you cannot use the online system. You have to report in person, send someone on your behalf, or mail the report. If mailing, ensure to send it 14 days before the due date and include all necessary documents along with a self-addressed stamped envelope for the receipt.
90 DAY REPORTING RESOURCES / SERVICES
Use the trusted Thailand 90 Day Reporting Service to get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.