The Crest Resort And Pool Villas - Hotel

• Food was good; staff very friendly; Manager very helpful; Beautiful hotel with nice pools

• Food expensive: $350 bht for fried rice; far from town center--$800 bht for one way transport to town from hotel, local taxi--$400 bht; bad water pressure; no lights in room during the day: dim lights only available in bathrooms during the day. Not very reliable infrastructure; doorknob fell off, phone didn't work first night

Hotel is beautiful and food delicious; setting is very nice; Basic hotel essentials like water pressure and electricity in rooms were sporadic; First night arrival phone didnt work in room; Food is tasty but very expensive: $350bht for fried rice. Far from town. If you want seclusion this is a nice place. If you want to be close to town center and beach do not choose this hotel. However, hotel staff and especially manager was very nice. When my flight was cancelled due to Covid surge, manager arranged for me to get transportation out of Phuket and to a bus station to take me home to Chiang Rai.

• Friendly and helpful staff

• disappointed that some guests were not on the SHA+ program

The staff here were wonderful throughout our stay. They were extremely helpful. The room was just perfect. The food was delicious.

• Very quick in replying my questions before arrival
• Have received the shaba very quickly
• Good understanding of sandbox program
• Cooperative and easy to arrange pcr tests
• Flexible in requests for change
• Very nice and friendly staff

• None

Crest hotel was the best choice of hotel for me. Excellent location, with great views, not too big / not to many rooms gives the hotel an Intimate atmosphere, very knowledgeable and friendly staff, great spa, nice gym, and amazing pool.