Has anyone had to obtain a letter from another bank to verify monthly income for a Thai visa?

The user is seeking advice regarding the process of obtaining verification from their bank to fulfil the income requirement of showing a consistent deposit of 65,000 baht per month for a visa application. They have encountered an issue where part of their income comes from a different bank through smart payments rather than international transfers, leading their bank to suggest that they must request documentation from the other bank. The user is looking for similar experiences and guidance on how to resolve this matter.