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banking customer service

Showing 2 questions

This page displays all the results for the Banking Customer Service tag, sorted by the most recent activity. There are a total of 2 questions that have been tagged with Banking Customer Service. Explore the questions to find discussions and information relevant to this topic.
Nov 8, 2025
2 days ago
James ***************
ORIGINAL POSTER
Has anyone had issues transferring Thai Banking apps to a new phone. 3 days in 2 banks Bangkok and Krungsri one sorted Bangkok albeit for some reason i can’t log into my account. It’s saying wrong user name and password. Krungsri no luck, face recognition wouldn’t work, manager said head office will call me in 3 days, still waiting for the call.

My U.K. bank app sorted in minutes with online security checks being carried out up and running now.
Sep 12, 2025
2 months ago
Stefan ************
ORIGINAL POSTER
Does anyone has problem to increase daily limit with TTB Touch? The feature was frozen for almost 3 months. Since 09th September the app can access it but when I want to click save, it sends th message that I need to visit the branch. I just did that, the branch staff called the call centre to tell me that due to a technical problem, this feature can only be available from 16th September onwards.

Why sending people to the branch then?? I'm beginning to think that we're not customers but a burden to those banks. Unbelievable.
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