Anantara Riverside Bangkok - Hotel

• Everything

• None

Everything was perfect, from going through the airport to spending 7 days at the hotel, Great service

pleasant experience. My family and i would go back to anantara riverside if we have to go into ASQ again.

• Outstanding customer service, balcony with a view, great food options and flexible, including vegetarian food.

• None

I couldn’t have asked for a better experience in quarantine. The food was great and the staff in room service were very flexible, especially since I requested vegetarian food. Overall everyone was professional, caring, and did everything possible to make sure I was comfortable. The balcony with the view made the quarantine so much more doable!

• Sehr freundliches Personal (Empfang + Medizinisch)
• Sofortige Reaktion bei Wünschen (Zimmerwechsel wegen rauchendem Nachbarn, Zugtickets...)
• Großartige Auswahl bei Essen + Qualität und Pünktlichkeit bei Lieferung aufs Zimmer top!
• Großzügige Versorgung mit Wasser (Rezeption hakt nach 5 Tagen nach)
• Gepflegtes Anwesen, Zimmer & Balkon top und schöne Aussicht auf Garten + Fluss
• Streaming von Amazon/Netflix über Laptop problemlos möglich

• Der Fernseher ist outdated und es gibt nur die "Deutsche Welle" als deutsches Programm - gesegnet sei Internet und (eigener) Laptop.
• Für Leute, die abends gerne "Supermarkt-Beleuchtung" mögen, könnten möglicherweise zu wenig Lumen in der LED-Beleuchtung sein.

Das Beste? Das Essen ;) es gibt europäisch, amerikanisch, indisch, thai, japanisch, vegan; am Vortag trifft man via Homepage seine Wahl. Natürlich ist Eingesperrt-Sein fürchterlich, aber dafür kann das Hotel ja nichts; dafür ist das Bett/Bad/Zimmer/Kühlschrank/Teekocher-Nische wirklich komfortabel und sauber; auch der Aufenthalt auf dem Balkon gibt einem das Gefühl von Weite - der Blick auf Fluss, Brücken, Schiffe, Gebäude und Garten/Swimmingpool/Bootsanleger wirkt befreiend. Tag 1,5,12 werden PCR-Tests durchgeführt; alles durchgeplant, kontaktlos, ordentlich. Ich bin wirklich rundum zufrieden, auch der hoteleigene Service ist makellos, sofortige Reaktion per Email oder telefonisch - wie es bei einem 5-Sterne-Hote, das seinen Namen verdient, auch zu erwarten sein sollte. Fazit: Wenn schon eingesperrt, dann immer wieder hier!

• Follow up on the COVID protocolo

• The hotel is old

Good experience but for the price I could had stay in other hotel like the Westin and have a bigger room

• Staff provided excellent assistance with booking procedure.
• Airport pick-up right on time.
• Check-in efficient.
• Varied menu to choose from and excellent food.

Anantara provided as good a quarantine experience as one could wish. The ASQ procedures were clearly explained and meticulously followed.

• I was made to feel very welcome right from the start of my ASQ. The staff were very friendly and helpful.
• The room was very spacious and had everything I needed including the exercise bike which I had to rent.
• The food was excellent although became a little bit repetitive during the stay. The Indian selections were very tasty!
• Relaxation area is nice down by the river after the first Covid negative test.

• This was the noisiest room I have ever stayed in my life. I have stayed in many hotels but this was horrendous.
• From 06:00 to 12:00 midnight I had the constant sound of furniture being dragged around on a wooden floor above me. I mentioned this to reception three times and nothing changed. On checkout I was told it was two people who had hired exercise equipment.
• On top of this was constant walking about and the slamming of doors, whether one of the rooms was being used as a service/housekeeping room I will never know.
• Smoking is allowed on the balconies, this is ok if you are a smoker which I am not, this should be kept to one side of the hotel away from people who don't smoke as I could smell it in my room too. Part of the reason I chose this hotel was for the balcony.

Lovely hotel which does a great job in maintaining ASQ standards, however in my opinion let down by the above negatives.

• Pulizia
• Spazi relax
• Ristorazione
• Nuove tecnologie
• Assistenza Covid 19
• Professionalità
• Cordialità

Tutto perfettamente organizzato sin dal arrivo in albergo . Il soggiorno , anche se lungo , non mi ha pesato e non mi ha annoiato . L assistenza infermieristica è professionale e puntuale nel dare i risultati dei test . Grazie a tutti per questo soggiorno. Spero che presto in tutto il mondo si possa tornare alla normalità. 🙏🙏🙏

• the view to river is very relaxed. the stuff was professionell i like this "care"style. juniorsuite has good space to feel free, the bedsheets has super cosy quality, i am happy about my choice, i would do again.

• i wish asq will be over soon to go back to normal buisness all over thailand.

i recommend, was fantastic stay, stuff allways friendly and helpful. food was delicious and tasty, nearly every five days, the menue restarted. can a little get bored, but its asq.