I have a non visa question

Ok so I just deposited a bit of money in my Bank of Bangkok account only to find out it's been frozen. They are asking for a swift verification from my bank in America or embassy... I have not a clue what that is or what to do. Don't even understand why they need anything from my American bank. Any help would be appreciated...thanks

Bangkok Bank update:

I have had this account for several years, initially opened on a tourist visa.

Because of all the confusion about accounts getting closed I visited the local branch today for peace of mind.

They said no problem with older accounts.

For these they look at cash flow to prevent money laundering…Large amount of money in and then out again.

Regular monthly deposits and bills paid online are normal and proper use of the account.

They are contacting people by email if there account issues.

USA passport on DTV visa. Account in Chiang Mai. 5 June 2025.

I hope this helps…..I was really freaked out with all the news of BB accounts getting closed.