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Answered3 months ago

What should I do if I encounter an error selecting the 'Multiple' entries option on the website?

James **********
asked Aug 8, 2026
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Did anyone else have this problem: Selecting all relevant options from the drop-down, then with the one and only 'entries' option available (Multiple), it says that it's no available as an error (even though it's literally the only option)? How did anyone get around that?
Answer summary
Several users are experiencing an error when selecting the only available 'Multiple' entries option on the website. Some have reported that they resolved the issue temporarily by leaving the site and re-entering, while others had to wait for the site to fix its errors. Users suggest that the issue is likely related to the website being down or having glitches.
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YellowPo********
YellowPo********
Its working again now! 👍
Rhian ******
Rhian ******
Rhian ******
Rhian ******
Yes I am facing the same issue!!
Pamela ********
Pamela ********
Also if the site is down it comes up with error codes I know when I did mine I had to wait a few hours
Pamela ********
Pamela ********
Come out the site and go back into it this happened to me
Diad *******
Diad *******
Facing the same issue here
YellowPo********
YellowPo********
Yes! This issue started today and cannot go past it. They stuffed something up and looks like need to wait for them to fox it. But don’t know where I can complain for them to fix it
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