This is NOT an official government website. We are an independent resource providing information and assistance to travelers.
consumer rights in thailand
Showing 1 questions
This page displays all the results for the Consumer Rights in Thailand tag, sorted by the most recent activity. There are a total of 1 questions that have been tagged with Consumer Rights in Thailand. Explore the questions to find discussions and information relevant to this topic.
Is anyone else unable to open or even keep a normal Thai bank account? (Well, don’t all answer at once!)
My Bangkok Bank account (opened legally in 2022) is currently frozen due to a SIM update issue, and I was informed that after standard KYC it may be permanently closed solely because I hold a DTV visa without a work permit.
Before anyone suggests Wise, Revolut or other workarounds – that is not the point!
I am not looking for hacks. I want to function as a NORMAL person with a local Thai bank account in the country where I legally live and spend my own money!
Forcing legal long-stay residents into cash-only or fintech-only solutions contradicts AML goals and personal safety.
I have filed a complaint with the Bank of Thailand.
If you experience the same issue, please comment or submit your complaint too – nothing changes unless enough of us speak up.
EDIT: The only thing that has any real effect is filing formal complaints, not arguing online.
For anyone interested, here are the official contacts:
Bank of Thailand – Consumer Protection:
contact@bot.or.th
Tourism Authority of Thailand
tatcontact@tat.or.th
You can add your embassy in copy.
You submit your complaint directly there, attach a brief explanation of the issue. Public pressure only works when combined with official action — individual silence or arguing online changes nothing.