Hi everyone, I am having issues about my bank statement with Hanoi embassy.

I want to use my "Livret A" saving account (french account) that exceeds the 500k thb required for more than a year. The issue is I did not make any transfer since end of april. So when my bank edit for me my bank statement, there is nothing to show after this date.

Even if my bank stated at the end of the document "We, *bank name*, certify the absence of transactions on savings account No. xxxxxxxx from 30 April 2025 to this day, 06 August 2025.", the thai embassy sent me the mail today required "Updated bank statement from May to present."

I am a bit lost, I do not know what to do, if someone can help me please.

I took a screenshot of my livret A web page, my bank also sent me the listing of all my account with the balance every end of month from end of february until end of july. I also plan to send an eglish+thai letter to explain everything about the different documents and I hope it will be enough.

I also asked my bank to stamp and sign the screenshot of my livret A web page if it can help too.

I really feel my application is legit, I have the money on my account for more than 2 years, it is just I cannot give the template of bank statement they want, because of my bank.

Thank you all for your help

Edit : This is what I sent to my bank, with a cover letter including this "At present, I hold 22,950 EUR in a Livret A savings account with Credit Agricole, which is equivalent to approximately 864,756 THB. The Livret A is a special government-supported savings account available in France, known for its safety, accessibility, offers tax-free interest, and high liquidity. I am able to withdraw and utilize these funds at any time for my daily expenses."