3.3 Superior
正数- Food was always on time, allows outside deliveries, friendly staff,
负面的- Staff doesn't always show up when calling for toilet paper, water.. had to call several times
-In all you get what you pay for - I booked their cheapest package for 10 days. If you're showing up with average expectations you'll be fine.
Grace Hotel at the time was in middle of what looks like renovations, it's an old hotel that has seen better days though the rooms aren't bad.
Package includes airport pickup, you'll stop by a lab before hotel for your PCR test, on 6th day you'll go on balcony for 2nd test. So that was really nice.
-Their superior room is pretty small for two people; One person not so bad. PRO TIP: Move the bed all the way against wall for a couple extra feet of room lol. Or just upgrade to deluxe.
-Wifi was 3/5, if you're doing things like emails and simple browsing and zoom calls you're fine but heavy downloads 1GB + can be troublesome. (Use Firefox for failsafe downloads)
-Staff is very friendly though they need to work on their communication amongst each other, I went a day without being able to get essentials from the staff ie water, towels.. just bug them.
- Food was sometimes good, sometimes not, and sometimes not what I actually ordered but Grab and or Foodpanda makes good for food delivery which they allow.
-In all if you're not trying to blow a bunch of money on your quarantine, have a roof over your head and be fed throughout the day this works great.