The Vertical Suite - Hotel

• Big room, Cozy,

All goods happy quarantine better if no have :-) good service nothing to complain enjoy, reserve again

• Big room with full amenities
• Baby cot, baby car seat (on the van from the airport), and a baby tub provided (without me even asking)!
• The food is very good - hot, delicious, and sizable portion

• It's far from downtown and the traffic could be really bad (due to the train line construction along the road)

The service and the facility exceeded my expectations. Our family of three just had a very long flight and landed around midnight. We were tired but the staff made everything so easy and quick to settle in.

• Big Room With Separate Bedroom
• Balcony
• Use Of The Gym After 1st Negative Test
• Food and Groceries Delivery Allowed
• Microwave With Grill
• Big Fridge Freezer
• Dining Table
• Big Smart TV In Living Room Area
• TV In Bedroom
• Jacuzzi Bath
• Delicious Thai Food With Huge Portions
• Laundry Machine

• Nothing

I'm glad I choose The Vertical Suite to complete a 10 day ASQ. On arrival at the airport, I picked up a Thai Sim Card and a bottle of water then I met the hotel representative and was taken to a private van for transfer to the hotel. Upon check-in at the hotel, I paid the remainder of the bill, got my keycard, then went to get the first PCR-Test on the 2nd floor. The nurse was very gentle with the test and it was not uncomfortable at all. I then took the elevator to my room where my luggage was waiting for me outside the door. I arrived at the hotel around 2 pm and was offered lunch and dinner. The room is basically a studio apartment with lots of space. Having a separate bedroom really makes a huge difference. The balcony is small but it's fine just to get some air and watch the city from above. The Thai food here really is outstanding and portions are huge. You will not go hungry. The staff are very polite and attend to any requests very quickly.

This is my second time doing ASQ in Thailand and if I have to do it again it will be The Vertical Suite for sure.

• Service
• Entertainment
• Cleanliness
• Food

• Water pressure could be better, but it was not the worst

Extremely good service Great Smart tv in the room, with netflix, youtube etc You will never be hungry, the food is excellent, the selection is huge and the portions are huge.

Well worth the price, you will feel valued from the moment you check in. Highly recommend this to anyone who wishes to do AQ

• Hardly find anything here!

• 1. The room size (about 50 m2) was much smaller than as advertised (90 m2).
• 2. Terrible service in most aspects.

1. The most unsatisfactory thing of The Vertical was about the room size. I and my husband needed a big room as we supposed to have meetings at the same time. We needed space. I really liked the room size advertised in this website that it was 90 m2 but I thought the real size was about 50 m2. The room I stayed at the other hotel was 54 m2 and I think that the room here was smaller than that one. It would be a false ads. Unacceptable!
2. On the first night, we slept horribly at 3 a.m here with all 3 lights on in the bedroom after the hotel crew said that he was unable to turn them off as well and the front door locks were broken. We could not lock it. So scary 😧! We had to pay for the terrible experience here! The next day, the staff asked us to investigate the 2 rooms if we wanted to change. The first one was the same size and the other was a bit bigger with 2 bedrooms but the staff said she would lock one bedroom. It turned out that the second room was smaller. 😧 Nothing was better.
3. During the first night while we were supposed to sleep, we continually heard the noise from the pipe in the bathroom inside the bedroom without stopping for a second. This sounds terrible, right? 😢
4. My husband got a diarrhea on the second day and had to order some pills from a Phamacist outside the Vertical to stop the disease. The staff said she would not be responsible for this as she said we might get the disease from the food outside the hotel. The reality was that we ate only the food prepared by the hotel staff. So disappointed with the horrible staff. 😢 The result of the PCR was negative as we had it on the first day. Therefore, it was not the symptom of the Covid.
5. The problem of diarrhea may be from unhealthy food which came in the morning and my husband kept it in the fridge for about 2-3 hours before eating. We discovered later that the fridge was broken, only the freezer worked. Also, it took 3 day in fixing up this problem. The hotel offered a staff to fix it up but due to Covid, we did not want anyone to come into the room and spent 2-3 hours inside the room. We asked for changing it.
6. The food here tasted fine but the spareribs and pork smelt really bad. I and my husband could hardly eat them. Sometimes, I had only vegetable salad for lunch and dinner. REALLY DISAPPOINTED INDEED!!!😤😤😤

• Very large/spacious room WITH a balcony (I recommend Suite A with the dining room table)
• Access to the rooftop after negative PCR result on Day 1
• Nice selection of food (I ended up ordering the same items every few days, despite the roughly 40 options incl. Western, Thai, vegetarian, etc.)
• BUBBLE BATH WITH JETS (apparently not all rooms had this, so request it when you book)!
• You are right next to a very large shopping centre after you leave the hotel, so you can top up on all your essentials

• WiFi was just fast enough for streaming music, not much else but it was a good excuse to get off of my tech. It's good enough for Netflix watching at like 480p, but I purposefully wanted to watch less TV so I was okay with this compromise. Zoom, etc. would be fine.

Such a lovely stay, the room was brilliant and had Apple TV (despite it being a bit slow at times). For me, I spent most days reading on the rooftop and journaling and making the cute little mask they offered. The hotel also gave me a nice NYE present upon arrival. I mentioned I liked watermelon and every day after they would give me extra with my meal. So kind and the service was always prompt. 11/10 would recommend for your 10-day ASQ. Can't say enough good things about this place, and I'm a very picky and neurotic guest.

• Room food

The room is very spacious. I felt comfortable and food was delicious. I will recommend my friends to stay here.

• A large room with a living room and a kitchen.
• Good fast internet
• The staff is polite and helpful
• Large Smart TV
• Large portions of food, there are fruits.

• There are almost no dishes, just one item at a time
• The food is very cheap, the lowest price segment, but you can eat, sometimes even delicious
• Very monotonous food, just rice.
• The dishes are designed for Thai taste, everything is very similar and monotonous.
• If you need something else, you need to order for an additional fee.

It would be a very good place for quarantine if the menu was diversified, European dishes were introduced, eating rice three times a day for 14 days is boring.

• Very spacious
• Separate bedroom
• Food always hot and tasty
• Large smart TV in sitting room with Netflix and Prime
• Excellent wifi
• Good shower

• Meals served too early for me: 7:15, 12:00 , 1700
• Quality cutlery and crockery provided, but no knife (plastic provided with every meal)

Although on the expensive side, it was worth the cost - for the large size with separate bedroom, sitting/study and a fully equipped kitchen area. Also, there was a wide choice of meals (about 40) with Thai, Western and vegetarian all available for lunch and and dinner. The food was always hot, tasty and plentiful

The actual cost was 60,000 THB plus 3,000 extra for the 3rd Covid test.

For someone who is looking for spaciousness and good food, rather than a low cost, I would strongly recommend this place.

• Size of the suite was great. I didn’t feel claustrophobic at all

• Outside de area was tiny and hot.
• Food could be better.

I would go back there again. The suite is as very comfortable. The time passed quickly. Good choice

• rule check in after noon to stay one day longer is nit OK, my friend checked in same day before noon he could leave one day earlier. This rule makes for me no sense, because after 2nd covid test all is done. I know that goverment rule but I want mentioned this.

But all in all, everything was well organized, every wishes and needed was emidialtly solved within minutes. Contact with hotel and nurs with line app worked perfect. I would do this again to can stay in my beloved Thailand