Anantara Riverside Bangkok - Hotel

• Everything

• None

Everything was perfect, from going through the airport to spending 7 days at the hotel, Great service

pleasant experience. My family and i would go back to anantara riverside if we have to go into ASQ again.

• Outstanding customer service, balcony with a view, great food options and flexible, including vegetarian food.

• None

I couldn’t have asked for a better experience in quarantine. The food was great and the staff in room service were very flexible, especially since I requested vegetarian food. Overall everyone was professional, caring, and did everything possible to make sure I was comfortable. The balcony with the view made the quarantine so much more doable!

• Very friendly staff (reception + medical)
• Immediate reaction to requests (change of room due to smoking neighbors, train tickets ...)
• Great selection of food + quality and punctuality for delivery to the room top!
• Generous supply of water (reception hooks up after 5 days)
• Well-kept property, great rooms and balconies and a beautiful view of the garden and the river
• Streaming from Amazon / Netflix via laptop is possible without any problems

• The television is outdated and there is only the "Deutsche Welle" as a German program - blessed be internet and (your own) laptop.
• For people who like "supermarket lighting" in the evenings, there might not be enough lumens in the LED lighting.

The best? The food;) there is European, American, Indian, Thai, Japanese, vegan; the day before you make your choice on the homepage. Of course being locked in is terrible, but the hotel can't do anything about that; but the bed / bathroom / room / fridge / tea maker niche is really comfortable and clean; Staying on the balcony also gives you the feeling of space - the view of the river, bridges, ships, buildings and the garden / swimming pool / jetty has a liberating effect. PCR tests are performed on day 1, 5, 12; everything well planned, contactless, tidy. I am really completely satisfied, the hotel's own service is impeccable, immediate response by email or phone - as should be expected from a 5-star hotel that deserves its name. Conclusion: If already locked up, then always here again!

• Follow up on the COVID protocolo

• The hotel is old

Good experience but for the price I could had stay in other hotel like the Westin and have a bigger room

• Staff provided excellent assistance with booking procedure.
• Airport pick-up right on time.
• Check-in efficient.
• Varied menu to choose from and excellent food.

Anantara provided as good a quarantine experience as one could wish. The ASQ procedures were clearly explained and meticulously followed.

• I was made to feel very welcome right from the start of my ASQ. The staff were very friendly and helpful.
• The room was very spacious and had everything I needed including the exercise bike which I had to rent.
• The food was excellent although became a little bit repetitive during the stay. The Indian selections were very tasty!
• Relaxation area is nice down by the river after the first Covid negative test.

• This was the noisiest room I have ever stayed in my life. I have stayed in many hotels but this was horrendous.
• From 06:00 to 12:00 midnight I had the constant sound of furniture being dragged around on a wooden floor above me. I mentioned this to reception three times and nothing changed. On checkout I was told it was two people who had hired exercise equipment.
• On top of this was constant walking about and the slamming of doors, whether one of the rooms was being used as a service/housekeeping room I will never know.
• Smoking is allowed on the balconies, this is ok if you are a smoker which I am not, this should be kept to one side of the hotel away from people who don't smoke as I could smell it in my room too. Part of the reason I chose this hotel was for the balcony.

Lovely hotel which does a great job in maintaining ASQ standards, however in my opinion let down by the above negatives.

• Cleaning
• Relaxation areas
• Catering
• New technologies
• Covid assistance 19
• Professionalism
• Friendliness

Everything perfectly organized from the moment you arrive at the hotel. The stay, even if long, didn't bother me and didn't bore me. Nursing is professional and timely in giving test results. Thanks everyone for this stay. I hope that soon all over the world we can return to normal. 🙏🙏🙏

• the view to river is very relaxed. the stuff was professionell i like this "care"style. juniorsuite has good space to feel free, the bedsheets has super cosy quality, i am happy about my choice, i would do again.

• i wish asq will be over soon to go back to normal buisness all over thailand.

i recommend, was fantastic stay, stuff allways friendly and helpful. food was delicious and tasty, nearly every five days, the menue restarted. can a little get bored, but its asq.