Jomtien Holiday Inn Hotel - Hotel

Good hotel, good food and transfer. All was on time and very comfortable. Room is not big, but comfortable. I'm satisfied with that experience.

• They were supposed to refund me for the second and never did when I chased they were being unhelpful and now they won’t even reply and I still haven’t received my refund, will not recommend this place to anyone as they’ve been dishonest.

They were supposed to refund me for the second and never did when I chased they were being unhelpful and now they won’t even reply and I still haven’t received my refund, will not recommend this place to anyone as they’ve been dishonest.

• PCR done promptly (near airport)
• Timely results next day
• 50meg WiFi
• Great mini bus driver (reactions/skill avoiding a multi-vehicle pile-up on the motorway by inches)

• Bad comms pre-arrival (much confusion over what had been booked/paid for)
• Swingeing add on fee for a solo ride from airport
• Long wait at airport for transport to arrive
• Confusion and delays in refunding agreed overpayment (cancellation of day 5 PCR & room)
• No Day 5 ATK test given (told to 'go buy one' !)

There's probably better to choose from in the locale. But at the lower price range, I suppose it does what it says on the tin.

all good, but the test result have to wait way too long ! And should be 3 times food , i got like two not even offered the third one! Very big hotel .

• Price.

• Location not on beach.
• Located Na Jomtien.
• NO PPE practices.
• Late meals.
• Shared transportation.
• Language barrier.
• Middle of a construction site.

The hotel is NOT located on the central beachfront at Jomtien Beach, within walking distance to all Jomtien's restaurants and bars. Its Na Jomtien area.

It is accessed from other soi because of building work.

I booked a test and release day one and day 5. Transfer from airport day one included.

The transfer from airport was 7 in a minibus. It stopped and then we changed to another one. 5 people in dirty van to Jomtien. Arrival was very relaxed. Walk to the PCR test outside. And to the room. Lunch was 4 hours late. Evening meal 2 hours late.

I did ask about regulations. Was told none. Can leave room, can walk outside.!!!

Huge debate about the day 5 refund. Saying not entitled to. No ATK to give out for day 5. Was told to provide myself. No PCR test results when told to leave hotel next day.12 noon. Had to contact the hospital myself to follow up the results. Received Thursday. Check in was Tuesday. Return day 5 and no booking. No day 5 test booking. I and others requested that day 5 was refunded . It was..

What is the point of doing this test and release? When conditions are like this?

• Airport Meet and Greet, 5th day refund, reception staff

• 2 Covid tests (not one as needed) No notification of Covid test result

I spent 26 hours in the Hotel awaiting my Covid test result and only got it after I packed my case and sat in Reception. If I had not done so I do not know how long I would have been in the hotel room. Why was it necessary for me to have 2 Covid tests ?

• Food was decent.
• Room was clean.

• Shower was cold.
• One of the women in reception is extremely rude.
• No working signal for the TV.
• Still not refunded me for day5.

Despite telling me before arriving, after arriving and after I left that a refund for day5 would be in my bank account I've still received nothing. They ignore emails now also. Basically, a bunch of scammers. Do youself a favour and use another hotel for the same price.

• Nothing

• Not Holiday Inn standard.
• Terrible food.
• Rooms smell rotten.
• Pool unusable (green water)
• RT-PCR Test taken on the next day

I expected a clean and a high standard Holiday Inn Hotel. But this hotel is terrible. I can NOT recommend this "hotel" to anyone. Rating for the hotel: 1.5 to 2 stars maximum.

• aucune

• Le booking est lent et mal informé: Réponse après paiement des 5 jours et des deux tests: pourquoi voulez-vous une facture et un numero de réservation = 3 jours pour obtenir les documents pourtant nécessaire pour appliquer le Thai Pass!
• Mauvaise coordination à l'aéroport pour le transport jusqu'à Pattaya. Changement de véhicule en cour de route, chauffeur qui a toussé la moite du trajet, pas de séparation entre le chauffeur et les passagers. 3h de transport jusqu'a Pattaya après avoir franchi le hall vers le point de RDV! Chauffeur qui roule à plus de 150km sur la voie rapide et 120km en plein Pattaya ! du délire!

Impossibilité d'avoir une réponse claire sur le délais des résultats de tests PCR: 17h, 11h, 20h .... avec chaque interlocuteur la réponse varie. il est 21h30 et enfin il semblerait qu'ils appellent l'hopital pour avoir des nouvelles. A déconseiller fortement. Normalement à Pattaya les résultats sont communiqués dans la journée de l'arrivée :(

• The AQ test and go process was smoothly handled
• Room was bigger and nicer than expected
• Good value, considering the price included transfer, meals, test and accommodation

• Test result was very slow. Took test at 11am. At 3am the next morning I still hadn't had any notification. Phoned reception as the lack of information was scaring me. I had a negative result but wasn't going to be informed until breakfast at 8am.
• Meals are edible but a bit blah
• No hot water in shower. Good press but barely tepid water.

Smooth experience with good and bad. But really would have been happier if results had been communicated in less than 21hours.

• Professional service

• Can’t think of one

Everything was good from the time I arrived till the time I got my test results back Cannot find any faults

• Serve food on time.
• The food is simple and good.
• Good point of view can see the sea very close.

• Slow to service, for example, Changing thermometer or kettle took 24 hours.
• Never show the rules or regulations of AQ, at least should print and notice in the room.

If this AQ hotel can approve the services that I aforementioned above it will be perfected place to stay on AQ.

• Good staff and room

• Taxi service from airport needs to improve

Good hotel and room. Food is good. Staffs are very supportive. Taxi service needs direct from airport to hotel.

• Hotel clean and comfortable

• Food was unexciting and cold

The hotel was okay and better than expected. However the food was poor quality but plentiful quality

• Gave my son a bag of goodies

• Food cold no english tv

We were first ever test and go customers, very friendly people but need a lot of practice for the future

• Nice comfortable bed
• Very clean and modern bathroom
• Friendly and helpful staff

• No balcony

Although I was very late arriving at the hotel they still got me a meal and drink together. Due to my late arrival I had to wait quite a while for the result of my PCR test. Apparently their email servers were down so to help me the hotel made a call and got verbal confirmation I was clear so I could go home. Returned next morning to pick up my cert. All in all, A pretty easy quarantine.