ベストベラパタヤ - Hotel

• I paid extra for the express RTPCR test result and received it in less than 3 hours, then I was free to leave the room.
• Very friendly staff and late check out was offered for free.

• This hotel seems to be only for guests that have to stay one night for the mandatory quarantine.
• I didn’t want to stay longer because it’s very expensive (like all of the quarantine hotels) for what you get.

The transfer from the airport and check in worked well. The hotel staff helped me to get the Morchana APP working and they reported the ATK test result (on the 5th day) that I sent to them via email.

Hopefully soon all of the quarantine requirements will stop forever.

• Great views from the balcony, PCR check back quickly, At the airport to meet us.

• Coffee, tea sugar, could have been more in the room, but we asked and got more

Great to see our transport to the hotel at Bangkok airport waiting for us. Arrival hotel was fine, Lift in the hotel so good for older people. Habd A pool view, Dinner on time and breakfast served. If you needed anything, just pick up the phone.

• Staff friendly and efficient

• Nothing negative about my stay

My stay was only for 1 nights quarantine, had to stay in my room so did not experience the hotel facilities

I had a pleasent stay in the hotel and the staff was very helpfull.I thanks them for everything ...

• Superb in every way

The whole service from start to finish was excellent, transit , hotel , food , staff , highly recommended

• Very nice view

• Booked a private car for me and my friend, after they have tried to made us both pay for private car (that i of course ignored), i got my test results after about 8 hours which I guess it’s okay, but they forgot to give my friend the answer, only after 2 hours when he did call down and asked about it (they said ohhhh sorry we forgot)

No comments, No comments, No comments, No comments, No comments, No comments, No comments, No comments

• Were able to move into the room in the morning.
• Everything worked perfectly.

• The food delivered was not exactly what we are used to in Thailand.

All in all we were satisfied, because it was the only way to enter Thailand, large rooms with pool view.

• Car transportation from the airport was on time and first rate

• No choice of evening meal

Hotel is showing its age I would be interested in the tariff for just one night in a room without the covid elements of the test and transport.

Value for money hotel with close proximate distance near Pattaya City. The airport pick up service was good too and needed to share with just 1more person.

• The best Bella staff couldn’t do enough for me and my family on our 1 day quarantine from informing us about our PCR test results or delicious lunches and dinners that were delivered to our door.❤️

Fantastic lunches and dinners Wi-Fi was great Pick up for the airport was fine PCR tests were done effectively and results were notified to us immediately ❤️

nice place, friendly staff, good sea views, everything worked as it should. quiet place, got a good night's sleep.

• Helpfull staff
• Location near to Terminal 21 shopping mall

• Food quality not so good
• Pool closed
• Very loud Airco
• Lights balcony not work
• Location of hotel from beach

It took us 2hrs from Plane arrival to get into the shared mini bus that bring us from airport to Hotel. The taxi service is shared with other people going to the same hotel so we had to wait for other people so the risk of getting into a taxi with a person to test positive later will meanyou get quaratined as well due to high risk contact. The hotel itselve is very basic and not offer any comfort. We wanted to stay longer for a couple of days in Pattaya after test and go but booked another hotel so just stayed the min required tme to get our test results.Also the pool was closed . THe food delivery was very early hours before the normal meal time but you have micro wave in room to warm. The quality of food was not so good . Light on balcony was broken and no person to fix it available. So could not really enjoy our sea side balcony in evening. I booked this hotel because that time not many options on test and go hotels available but I surely would never book it again.

• We have transferred the quoted rooms Prince via bank. When we called to ASK for a booking confirmation they Hung Up and die notbrelly to emails. I needed to book a different Hotel.

After more than 2 Werks we Received a booking confirmation "to complete the Thailand Pass Registration" (hours after the scheduled arrival). I reported Back we will alert Police. They offered a refund, Allo 30 dass - 30 days are over, so we will Go ahead and involve the authorities.

• from landing to hotel was quick and organised

• Hotel bit run down

For the money can’t complain everyone new there roles...............................................

• Dirty bad service I have been in Thailand 6 times and stay in many hotels this is the most terrible will never recommended this

Dirty bad service I have been in Thailand 6 times and stay in many hotels this is the most terrible will never recommended this

• Test results came very quickly. Booking was very easy .

• Payment without credit card.

Everything was ok. No long time waiting at the airport and quick testing. Room was ok and the staff was very kindly.

• Testing

• At AirPort it took long time to get to transportation

Despite of the transportation everything went well. At the hotel all good. In the morning when you get out taxi driver will try to cheat you. Be aware

• Fast

• I had paid the whole amount of the bin in Finland .In he confirmation letter was stated PAID ,4350 thb deposit.I was charced 350 thb extra and got no receipt.

Arrogant behaviour of the staff. No quidance to tha room. The cheating left bad memories of the whole .

• Very efficient
• Very polite
• Good food
• Nice hotel

• None

Much faster than I was led to believe. Very efficient and polite. Will be using this hotel again soon.

Very smooth transition for airport,brilliant staff and service,would stay there again even without Quarantine regulations..no question.