Mövenpick Hotel Sukhumvit 15 Bangkok - Hotel

• Great service.. Lovely Hospitality

Great Hospitality with great service. Very helpful employees. I will definitely stay in Mövenpick sukhumvit 15 .

• Comfort

• Wi-fi

Movenpick was a nice hotel for quarantine. Staff were very friendly and co-operative. Very close to Soi Cowboy

Good pick up at airport, service to covid test center and test excellent. Check in at hotel problem free, food on time delivery to room and result from test through to room as soon as known great service

• Helpful none

• None

Very well organised, friendly staff and good food plus on the ball when results were through instant in contact with me so, I could use amenities of the hotel

• Nice lobby
• Nice looking room

• Got a rash from staying in the smoking room for a week never had this before..
• Wifi is horrendous! Had to use my hotspot from my phone to get work done.
• Food extremely overpriced and not delicious!
• Front desk isn’t responsive or takes extremely long to reply!
• They forgot complimentary food that is suppose to be a part of your package!

One of the worst experiences I have ever had at a 5star hotel. Bad wifi, bad food, got some kind of rash from the room (bed bugs?), front desk staff not responsive or will help resolve issues, and staff rude at check out. Highly not recommended, really felt cheated for the money I paid.

• Transport
• Organization
• Bed
• Breakfast

• Food
• very expensive
• room equipement
• No balcony

We booked with balcony, but no balconies on this hotels. Very expensive for this room. Breakfast was ok.

• Room

• Horrible wifi
• Horrible food
• Front desk unresponsive
• Forgets complementary meal

Front desk sometimes unresponsive or takes very long time to pick up phone, horrible complimentary food, limited / not delicious room service (extremely overpriced), horrible wifi which was very frustrating to use (had to use personal mobile hotspot to get work done). Hotel forgot to serve complimentary breakfast , called front desk twice to resolve this but nothing came. Does not follow food plan that was offered (does not follow plan, small portions, served nice and cold!)..very disappointed for a so called 5 star hotel. Highly not recommended.

All in all the stay was excellent. The service picked me up at the airport, took me to the PCR test and finally to the hotel. The staff was very friendly and helpful. WiFi connection was excellent. The staff informed quickly about my PCR test result. Also breakfast was excellent.

• Hotel pick up
• Room size
• PCR testing and results

• Service was poor - had to ask for several things and our breakfast was forgotten about

Before arriving, I found it difficult to communicate with the hotel - their response time was incredibly slow which needs improving in line with Thailand Pass measures. We were picked up and transferred to PCR test then to hotel which was all great and smooth. After making meal choices, our meals were sadly forgotten about or cold upon arrival. We ordered additional room service which was also slow to arrive and had items missing.

• Comfortable Bed
• Good Shower

• Previous Occupants food still in fridge

Arrived in middle of night , shower was a welcome treat along with comfortable bed Received PCR results first thing in morning. Enjoyed quick breakfast in restaurant and off on my adventure

• The testing is very well organized.
• Th result came very quickly.

• Room could be cleaner
• Morchana did not work well

Thanks to Mövenpick for very much for the professional organization about the transport, Testing and check-in. The immigration is very friendly and very fast.

• Got to hotel after the Test and then room was ready for me to go into. Menu Choices was good and when deliver taste good too!.
• Very nice hotel, great convenience.

• My room was facing the parking lot, so I had to close the curtains a lot of time...

I only stayed for the test and go, and it was a great hotel. for the price, which includes the test, it was good price and service

• Clean

• Cost

I had a good experience and have no complaints except about the price. I paid 6,000thb, which I find excessive for the services rendered.

• easy testing process, right at hotel. and quick response on result

• none

Just good accomodation and speedy test ''n go results. besides that I don't know what to type to fill a 100 characters

• Nice hotel with a great location near all you need, stayed here before and will again. Staff is fantastic rooms are clean god WiFi and food was good. Good size rooms.

• Hotel is beginning to need a renovation to hold the standard up.

Nice hotel awesome staff, could speed up time for pcr test I waited 12+ a little bit to long and could be faster.

• Staff was excellent

• Food was not very good.

Everything was more or less fine. No specific complaints. Only delivered food was not very good: I had better food on the plane going to Bangkok.

• Clean

• None

Everything as to be expected. Covid test done on way to hotel from airport. Was able to leave next day by 11:30am

• Everything was perfect

• Absolutely nothing wrong with this hotel

Super friendly staff was taking well care of. Everything was quick everything was efficient.So absolutely nothing I can complain about

• Beautiful Hotel.
• Great restaurant on first floor.
• Quiet
• The staff was amazing. So friendly. So helpful.

• I don’t think I could fairly list a Con under the current situation.
• If there is one and yes there is.
• It isn’t any fault of this beautiful Hotel and service I received.
• They did more than the best they could do with the Covid issues at hand. Not there fault. There not responsible for this.

Ended up with a 24 quarantine. So that was fantastic. I was the first group to come through the Main BKK airport and not many of us. A group of about 60 people, less. 11:50 we arrived at check in. They had a full group ready and prepared. Made us wait till 12:01 to start. Went fast Immigration was very quick. Bags and out front for car waiting for me. Off to hospital. Got out Into tent Swab up the nose Back in car Off to hotel Check in hotel a few minutes and in bed. Next day called me about 15:30 Said your clear. Left hotel to get a massage and eat A completely pleasant experience. Now I can’t imagine this going as smooth with a couple of hundred people or more. I got lucky, being the first arrived. So far my time has been enjoyable. No crowds. But most services are limited. Food Restaurants Massage Bars All those kind of things. Everyday it improves.

• Excellent service, very friendly and helpful team of staff
• Very quiet, nice and big room
• Outdoor time on the roof top once a day (45 min) from day 3
• Well organized covid tests

• Nothing really negative

I had a relaxed time in this Hotel, I would recommend this hotel highly for ASQ and NON-ASQ! I will stay again in this Hotel next time I'm in BKK