ASQ HOTELS

The Elegant Bangkok - AQ / ASQ

Bangkok
8.2
Bewertung mit
100
Bewertungen
Aktualisiert am January 10, 2022
The Elegant Bangkok - Image 0
The Elegant Bangkok - Image 1
The Elegant Bangkok - Image 2
The Elegant Bangkok - Image 3
The Elegant Bangkok - Image 4
The Elegant Bangkok - Image 5
+2 Fotos
SCHNELLE ANTWORT
REFUND POLICY
100% ANZAHLUNG
77 BEWERTUNGEN
Insgesamt AQ Hotelzimmer 350 Schlafzimmer
Partnerkrankenhaus Chularat9 airport

Please remember that you must meet all the zusätzliche Covid-Zugangsvoraussetzungen, and this includes applying for a Thailand Pass to enter Thailand as well.

Alternative Quarantäne -Hotels sind sehr hohe Nachfrage weshalb wir empfehlen, Ihre Buchungsanfragen eher früher als später zu stellen, um sicherzustellen, dass Sie das gewünschte Zimmer/Paket erhalten.

Hot Das Hotel erhält 1451 letzte Buchungsanfragen. Beeile dich!

Bei Buchungsanfragen werden Sie direkten Kontakt mit dem The Elegant Bangkok , und The Elegant Bangkok wird die Zahlung direkt von Ihnen einziehen.

Hotel Refund Policy

Term and Conditions:

1 This package is applicable for guests who come from countries that qualify under "Schemes for entering Thailand" as per Thai government announcement 2 Package inclusions, term and conditions are subject to change in line with government instructions without prior notice. Surcharges may apply to cover additional costs only 3 Booking is non-refundable. Change in date is permitted subject to availability. Administration fee may apply
4 Booking amendments will be done with free of charge due to

  • Thailand Pass issues (e.g., not approved or delayed approval.)
  • 72 hrs. pre-COVID test result is positive.
  • Flight cancelled/postponed. Official documents or evidence will need to be submitted for booking amendments

Räume

All of the following packages include the required tests, and transport.

Maximal von 2 Adults, 1 Child, 1 Infant
Superior Room 32
฿28,500 - 14 Day AQ
฿20,500 - 10 Day AQ
฿17,500 - 7 Day AQ
฿12,500 - 7 Day Sandbox
฿10,500 - 5 Day Sandbox
฿3,900 - 1 Day Test & Go
BUCHUNG ANFORDERN
SCHNELLE ANFRAGE (2 KLICKEN)
BOOKMARK

Eigenschaften

  • 7-Elf Kauf
  • Verbindungsraum
  • Familiensuiten
  • Halal-Lebensmitteloptionen
  • Internationale Kanäle
  • Internet - Wifi
  • Kleine Gebühren für Kinder
  • Raucherzimmer vorhanden
  • Vegetarische Mahlzeiten
  • Arbeitsbereich

The Elegant Bangkok Hotel in Bangkok provides an accommodation with a bar and a garden. Offering a restaurant, the property also has an outdoor swimming pool and a fitness center. The accommodation offers a 24-hour front desk, room service and organizing tours for guests. All air-conditioned units at the hotel come with a kettle, a shower, a hairdryer, a flat-screen TV with cable channels, rain shower. At the Elegant Bangkok Hotel all rooms have a desk and a private bathroom. Central village outlet is 18 minutes drive from the hotel, while Mega Bangna Department store is only 11 minutes drive from the property. The nearest airport is Suvarnabhumi, 6 km from the hotel, and the property offers a paid airport shuttle service.

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Ergebnis
3.6/5
Sehr gut
Beyogen auf 77 Bewertungen
Bewertung
Ausgezeichnet
27
Sehr gut
25
Durchschnittlich
6
Arm
12
Schrecklich
7
Wenn Sie ein Gast bei The Elegant Bangkok , würden sich das Hotel und unsere Zuschauer sehr freuen, wenn Sie eine ausführliche Bewertung abgeben würden.
ÜBERPRÜFUNG FÜR The Elegant Bangkok
SIEHE ALLE BEWERTUNGEN
4.4 Superior Room
Positiv     
  • Easy airport pickup, quick PCR test and check in.
  • Very kind and helpful staff and ladies at the buffet.
  • Clean, spacious room and bathroom.
  • I didn't felt like "jailed", it's allowed to sit on the bench outside and relax. Finally some reasonable rules - I liked it !
  • Wifi was a positive surprise for me. In my room it was superstable and fast enough to watch Netflix in HQ
  • Food was USUALLY good, except the coffee in the hot kettle
  • Tasty cookies :))))
Negative
  • Buffet might been cleaner (I suggest to keep ALL of the food, salads and fruits in the closed boxes to avoid flies and clean tables more often with alcohol/antibacterial spray and clean paper instead of cleaning surface only with a multi-use rag).
  • Coffee - it was more like a brown hot water with a barely taste of coffee. If you wanna have a good coffee you need to fix it by yourself or order from 7-eleven/Amazon.

My overall impression - good ! In my opinion it was a very good deal. I liked an atmosphere there and kind staff. Hotel was very responsive before I came. Whole booking/pick up/check in procedure went smooth and quick.

4.0 Superior Room
Positiv     
  • Value for money
  • Good Food selection
  • Big Room
  • Very helpful staffs
Negative
  • No or very minimum english channel on TV
  • Smell from toilet/bathroom
  • A bit old

If only the TV had international channel, it would be less boring to stay here for the ASQ, but otherwise it was OK

4.7 Superior Room
Positiv     
  • Very efficient
Negative
  • Nothing

Excellent for test & go , great staff , friendly & helpful . I would highly recommend the Elegant th

0.7 Superior Room
Positiv     
  • You didn’t have to stay in the room. Which was pretty weird at the same time. Why stay in a quarantaine hotel if they let you just wander around the hotel? They didn’t care at all.
Negative
  • Well well well where do i begin..

The noise in the rooms. We just had a 17 hour flight and all we wanted was to get some sleep. Forget it. You just couldn’t escape the noise. Sounded like a very agressive airco, but you could hear it in the hallways too. On every floor (we checked). Apparently, the building on the left didn’t have this.

The wifi also sucked big time and don’t get me started about the buffet. No corona precautions at all, even though this is supposed to be a ASQ hotel? Food was also really bad. Also, they advertised with 7eleven delivery service, but when we arrived (at 8:30pm) they refused to do so, even though there was one right next door. Went to bed feeling hungry and annoyed. Luckily, we were able to leave the next morning.

Our friends, who arrived a day later, where actually told to go to the 7eleven by themselves even though they were supposed to be staying in their room waiting for the test result. They also just let people wander around the hotel and sit outside. Looked kinda cosy, actually.

Long story short: not worth the money at all. Would have gone mad if i would have had to stay here for a week or so.

5.0 Superior Room
Positiv     
  • Great staff, very friendly.
  • Good food

Thank you for a wonderful stay 🙏 Everything was good, great food, pleasant staff and comfortable room

0.6 Superior Room
Positiv     
  • none
Negative
  • smelly rooms
  • bad staffs
  • flies in the food
  • no quarantine (allowed to go out of the hotel)
  • loud at night
  • so much more

Stayed there for 7 day. Wifi is horrible and room is smelly. But the biggest con was that they scammed us. We asked the hotel to book us tickets and 40 kg for the luggages. They told us to call them if we run into any problems at the airport. When we checked into the airport, the attendant told us that we haven't prebook any kg and ask us to buy it to board the plane. We explained that we paid the hotel to book the flight and ticket so the airline called the hotel. The hotel claimed they bought it and said they will call back with proof. They didn't call back for an hour and when the airline tried to contact the hotel, we found out they blocked the number. The manager of the airline show us the ticket the hotel booked for us and saw that they charged us 5000 baht for flights and kg but only used 2000 baht for the ticket and bought no luggage kg. We had to pay 3000 baht for the kg to finally board the plane. I am deeply angered and would like a full refund on the 5000 baht we paid for the flight and kg.

4.3 Superior Room
Positiv     
  • Nice room
  • Delicious food
  • Friendly staff
Negative
  • The bathroom smell is not good
  • WiFi is average

I am very pleased to stay here. It's a great deal and we loved the atmosphere here. The bathroom smell in our previous room was annoying so we requested to change the new room. We moved to another room but there is still a smelll in bathroom but acceptable. We had to close the bathroom door everytime.

0.7 Superior Room
Positiv     
  • Nearby the airport
Negative
  • It's a shit hotel. Super smelly. Bad check in process. Room is smelly dirty horrible.

Will never recommend to anyone and will not come back here again. It's not worth your experience in Bangkok at all.

4.6 Superior Room
Positiv     
  • Friendly staff
Negative
  • None

Was well received the staff were great and friendly I received my results in a timely manner would recommend them to any travelers

4.8 Superior Room
Positiv     
  • Airport pickup. Good food,great room
Negative
  • Had arrival date wrong at airport pickup but resovled

They also asq departure to get covid test and back to airport. May consider booking at same time. Also offer regular hotel

1.9 Superior Room
Positiv     
  • Price, cheaper that others
Negative
  • Dirty, food in buffet before test results

There's not much good to write about this hotel. I choose it for our Test and Go because it was the cheaper option. The room was confty, wifi was ok. We asked for food when we got there around 1am and the staff brought some hot food for us which was nice but it looked to me like they didn'twant to do it. Hotel got us a taxi to go to the next hotel for 500bht which now I know it was over priced. Hotel is located nowhere and next to a dumping site which was the view we got from our room.

Bad things: it wasn't clean, the area around the elevator buttons was dirty. there were trash out of other rooms nd elevator that was not picked up. Food was served in a buffet for everyone regardless if you have gotten your negative results or not and that makes Test and Go absurd. It's like they wanted us to test positive. Fruit and salad at the buffet had fruit flies. The hotel had lots of mosquitoes that I think was normal in Bangkok but not, the other hotel we stayed didn't have that problem.

About room: it was nice and clean, beds were comfortable but room had lots of mosquitos

4.2 Superior Room
Positiv     
  • Easy to communicate in English with the hotel staffs.

It is near Suvarnabhumi Airport. I was happy and comfortable for Test and Go (1night) with their excellent service.

3.7 Superior Room
Positiv     
  • The hotel is very well equipped the rooms are quite big and comfortable.
Negative
  • They forgot to put us on the system and give the registration form for the 5th/6th day, and after many emails they refuse to help which is a major dissampointment since other tourists had that process taken of by their respective hotels. The lack of support was very bad so we lost a day trying to look for a swab that would do the registration that the hotel refused to do.

Has a tourist that loves Thailand I think the hotel should support more his clients, besides that it was all ok

1.8 Superior Room
Positiv     
  • Relatively clean room although no change of bed sheets nor towels for all 7 days.
  • Three meals per day are being provided by buffet style but not cold lunch box, although so many flies are annoying me around foods.
Negative
  • Extremely poor response for everything. Because of no reply for 3 days after the payment, I failed to complete "Thailand Pass" registration in "Touch and Go" scheme, even though pushing emails were sent several times.
  • As a result, I have to spent 7 days quarantine and extra AQ hotel charge with no apology nor compensation. I tried to register "Thailand Pass" with AQ hotel's automatic reply material but was rejected because of no evidence
  • for payment completion confirmation by hotel.
  • In the period of quarantine, no service specified in the package such as mask, alcoholic gel nor thermometer. It was provided to me eventually after 3 times pushing. Of course, no medical health monitoring at all.
  • No schedule nor follow-up for 2nd PCR test even though sending questions several times. So I visited the front reception on 6th day, then I was instructed to go to nurse station and realized it is needed before the day of check-out.

I selected this AQ hotel because room charge is relatively low and location is relatively close to the airport, but it has caused me nightmares'. I have entered to Thailand with my colleague, and he could go out with one night quarantine, however I have to spent extra 6 days with extra expense due to hotel's very bad response. In addition, I was left at the airport more than 1.5 hours after the AQ hotel booking confirmation due to mistake by hotel pick-up guide. At the time of re-booking because of sudden shut down of "Touch and Go" scheme, only 10 days package was possible to select in case of Bangkok. I have scared further delay because of year-end, I decided to trust hotel's refund policy and proceed the booking with this 10 days package. I assume booking system was dated because of frequent direction changes by government. When I made check-in at this hotel, I negotiated to change the package from 10 days to 7 days (for vaccination completed person) with historical reasons, but it was rejected by hotel reception. So I have written the letter to hotel manager with this request and background information, then finally my request was accepted with 3 days refund. This is only the good news in terms of communication. As specified above, further communication has never been happened after this event. I think there is no functional hotel management and better to change all key persons for the basic improvement. Definitely I can't suggest to choose this hotel anymore.

4.1 Superior Room
Positiv     
  • Smooth transit from airport to hotel
  • PCR test efficient and professional
  • Hotel staff friendly and courteous
  • Food tasty
  • Seats provided to be able to sit outside and socially distance
  • Not confined to room until pcr test result.
Negative
  • Few instructions provided about future requirements.
  • Morchana app loaded, but no instructions provided how to use it. It doesn't seem to work properly on my phone.
  • No instructions provided about where to obtain the second pcr test.
  • Thailand pass website never replied to my many emails sent about where to get second pcr test.
  • No contact website or telephone number provided to resolve these issues.
  • I found by chance a list of hospitals on internet, but the only one that was close said they couldn't do the pcr test.

I was impressed with the smooth process to my quarantine hotel. I was disappointed with what followed.

4.3 Superior Room
Positiv     
  • 3 Buffet Mahlzeiten am Tag inkl.

Wir hatten das " One Day & Go Package" gebucht und wurden am Airport mit dem Van abgeholt und direkt zum Hotel gebracht. Die Fahrzeit betrug ca.20 Minuten. Bei der Ankunft im Hotel wurde sofort der PCR Test gemacht. Das Ergebnis lag am nächsten Morgen an der Rezeption vor. Kalte Getränke konnten in der Lobby gekauft werden. Nach dem Frühstück haben wir das Hotel verlassen und sind in Thailand weiter gereist.

4.9 Superior Room
Positiv     
  • well fed, nice staff, no problem with hot water
Negative
  • is far from the ARL line, you need to consider when planning to stay for more than one day. have to use a taxi. views from windows .. specific

the hotel that saved my trip as I could not quickly fix the problem with the thailand pass. here I was quickly answered and helped to solve all the problems, including the second PCR test. well fed, very nice people among the staff. you can buy a sim card. but getting out into the city is difficult. 10 minutes by taxi from ARL station

5.0 Superior Room
Positiv     
  • Great service and friendly staff
Negative
  • Nothing I love everything about this hotel

I simply love this hotel. The staff are very helpful and friendly. The food is great. The rooms are clean and nice. Great place to spend your quarantine.

0.5 Superior Room
Negative
  • Hotel after-sales service experience is very poor,If you leave your stuff in a hotel, it will be taken or thrown away by the cleaners…

I forgot my electric toothbrush in the hotel. Later, I sent emails and called the hotel to find it, but the hotel never replied or the reply was lost by the cleaning staff……

5.0 Superior Room
Positiv     
  • their staff is friendly and the service is good
Negative
  • their staff should improve their english languange skills.

nice experience stay in the elegant bangkok, the food is good and the service is nice, the room is convienence

Original AQ Hotelangebotsbroschüre

Lebensmittelmenü Bilder

Adresse / Karte

Prawet, Prawet, Suvarnabhumi Airport, Bangkok, Thailand, 10250

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