Mövenpick Hotel Sukhumvit 15 Bangkok - AQ / ASQ

• Room

• Horrible wifi
• Horrible food
• Front desk unresponsive
• Forgets complementary meal

Front desk sometimes unresponsive or takes very long time to pick up phone, horrible complimentary food, limited / not delicious room service (extremely overpriced), horrible wifi which was very frustrating to use (had to use personal mobile hotspot to get work done). Hotel forgot to serve complimentary breakfast , called front desk twice to resolve this but nothing came. Does not follow food plan that was offered (does not follow plan, small portions, served nice and cold!)..very disappointed for a so called 5 star hotel. Highly not recommended.

All in all the stay was excellent. The service picked me up at the airport, took me to the PCR test and finally to the hotel. The staff was very friendly and helpful. WiFi connection was excellent. The staff informed quickly about my PCR test result. Also breakfast was excellent.

• Hotel pick up
• Room size
• PCR testing and results

• Service was poor - had to ask for several things and our breakfast was forgotten about

Before arriving, I found it difficult to communicate with the hotel - their response time was incredibly slow which needs improving in line with Thailand Pass measures. We were picked up and transferred to PCR test then to hotel which was all great and smooth. After making meal choices, our meals were sadly forgotten about or cold upon arrival. We ordered additional room service which was also slow to arrive and had items missing.

• Comfortable Bed
• Good Shower

• Previous Occupants food still in fridge

Arrived in middle of night , shower was a welcome treat along with comfortable bed Received PCR results first thing in morning. Enjoyed quick breakfast in restaurant and off on my adventure

• The testing is very well organized.
• Th result came very quickly.

• Room could be cleaner
• Morchana did not work well

Thanks to Mövenpick for very much for the professional organization about the transport, Testing and check-in. The immigration is very friendly and very fast.

• Got to hotel after the Test and then room was ready for me to go into. Menu Choices was good and when deliver taste good too!.
• Very nice hotel, great convenience.

• My room was facing the parking lot, so I had to close the curtains a lot of time...

I only stayed for the test and go, and it was a great hotel. for the price, which includes the test, it was good price and service

• Clean

• Cost

I had a good experience and have no complaints except about the price. I paid 6,000thb, which I find excessive for the services rendered.

• easy testing process, right at hotel. and quick response on result

• none

Just good accomodation and speedy test ''n go results. besides that I don't know what to type to fill a 100 characters

• Nice hotel with a great location near all you need, stayed here before and will again. Staff is fantastic rooms are clean god WiFi and food was good. Good size rooms.

• Hotel is beginning to need a renovation to hold the standard up.

Nice hotel awesome staff, could speed up time for pcr test I waited 12+ a little bit to long and could be faster.

• Staff was excellent

• Food was not very good.

Everything was more or less fine. No specific complaints. Only delivered food was not very good: I had better food on the plane going to Bangkok.

• Clean

• None

Everything as to be expected. Covid test done on way to hotel from airport. Was able to leave next day by 11:30am

• Everything was perfect

• Absolutely nothing wrong with this hotel

Super friendly staff was taking well care of. Everything was quick everything was efficient.So absolutely nothing I can complain about

• Beautiful Hotel.
• Great restaurant on first floor.
• Quiet
• The staff was amazing. So friendly. So helpful.

• I don’t think I could fairly list a Con under the current situation.
• If there is one and yes there is.
• It isn’t any fault of this beautiful Hotel and service I received.
• They did more than the best they could do with the Covid issues at hand. Not there fault. There not responsible for this.

Ended up with a 24 quarantine. So that was fantastic. I was the first group to come through the Main BKK airport and not many of us. A group of about 60 people, less. 11:50 we arrived at check in. They had a full group ready and prepared. Made us wait till 12:01 to start. Went fast Immigration was very quick. Bags and out front for car waiting for me. Off to hospital. Got out Into tent Swab up the nose Back in car Off to hotel Check in hotel a few minutes and in bed. Next day called me about 15:30 Said your clear. Left hotel to get a massage and eat A completely pleasant experience. Now I can’t imagine this going as smooth with a couple of hundred people or more. I got lucky, being the first arrived. So far my time has been enjoyable. No crowds. But most services are limited. Food Restaurants Massage Bars All those kind of things. Everyday it improves.

• Excellent service, very friendly and helpful team of staff
• Very quiet, nice and big room
• Outdoor time on the roof top once a day (45 min) from day 3
• Well organized covid tests

• Nothing really negative

I had a relaxed time in this Hotel, I would recommend this hotel highly for ASQ and NON-ASQ! I will stay again in this Hotel next time I'm in BKK

Room service and customer service was great. Would recommend the hotel to anyone for short or long type of stay.

• The staff are professional, nice and accommodating.

• As everything went well, we don’t really have any negative things to say😊

My son and I had a very comfortable and enjoyable stay at Movenpick Sukhumvit 15. Asq went so smoothly from airport pickup (we had an SUV 🚙 to ourselves with a lady driver fully protected with PPE), to check in and check out, both of which were done quickly and efficiently. All the staff from reception, concierge, nurse and medical staff are professional, nice and very accommodating. Food is good and always arrive on time. We had ample bottles of water, and asked for additional and were granted promptly. A coffee machine is provided as well as water boiler, with sachets of coffee, creamer and sugar, as well as some tea bags. All our requests were granted accordingly as long as they are within hotel policy. Reminders to take body temperature were on time, as well as for PCR tests. We got our results for the three PCR tests the following day. Would definitely recommend this hotel. Thank you Movenpick for the stress-free accommodation.😊

Hotel condition is good , staff are cooperative, Nurse very cooperative, reservations team very fast responding

• Lots of space
• Exercise equipment for rent
• Balcony
• Good food
• Room service
• Coffee maker in the room
• Plenty of water bottles
• Speedy service
• Very polite and helpful workers
• Options for meals and meal times

• Construction outside the balcony was quite noisy
• Bathtub didn't drain well

I would highly recommend the Movenpick Sukhumvit 15 for ASQ. This is my second time doing the 2 week quarantine in Bangkok, and this experience was so much better than the first. The extra space and balcony were a big help, as was the exercise equipment available for rent.

• Good view

• Breakfast poor options, sometimes food did not taste good

Average hotel, no too many options for food, tv did not connect with smartphone, no more issues. Thanks

• Room very quiet

• Bed so strong

My wife and I will be more happy to go on roof top every day 45 minutes as before until 6 May.,We will never do 14 days qarantine inside room cause it's not acceptable for People as us are fully vaccinated ! We can't understand we have the same treatment as people are not vaccinated ! We went fully vaccinated since 21 May and we do one test RT-PCR before our arrival on Bangkok ! I think foreigners will not come back to Thailand if we have to stay 14 days inside room if they are vaccinated ! Best Regards