Luxor Bangkok Hotel - AQ / ASQ

• Hotel staffs are very helpful

• None

Good hotel but most importantly are staffs with great services and understanding during this time and the needs of customers. Thank you so much for all of your help and supports during my stay

• 3 meal options each meal and plenty of food
• Great internet!
• Quiet
• Netflix, yoga mat, items to wash clothes/dishes
• Easy communication through Line
• Big room
• Fridge
• My room had a good view
• They substituted certain parts of my meals when I asked them to

• (Being nit-picky here…)
• I wish I had had a broom to sweep the floor- it collected a bit of dust and hair over the course of two weeks. (However I didn’t ask for one so it is possible they would have provided it for me)
• Had to ask a few times for a receipt before I got it.
• Balcony door only opened a few inches.

I really enjoyed my stay at Luxor! I was worried coming into quarantine because I have severe food allergies and thought I might not be able to get enough to eat, but it was totally fine! I even had some leftovers I brought home with me. I was quite comfortable during my 2-week stay and was surprised at the amount of “extras” (yoga mat, washing supplies, room slippers, etc). I would definitely choose to stay at this hotel again and have already recommended it to some others.

• Very good service and it’s big room!

• The room didn’t clean properly as on the pictures.

I have a good stay here with delicious Thai food. Hotel staff are very nice and always be there for you. But the room is not clean properly as on the Egyptian pictures (top of the bed) they are full of dust and the wardrobe is very old (bad smell inside). Mirror and the window glass also didn’t clean very well, cement floors not looks nice but still ok cleanliness. Other things else is fine. Wifi super fast, Netflix is ok ,Pillows and mattress is clean. Hotel is far away from the center but you can call Grab taxi or True Ride application.

• Staff were helpful

• Didn’t feel clean at all, food was poor, balcony access wasn’t allowed ( even though it is allowed in other hotels at the moment)

As stated above, it wasn’t very clean, the food was very average quality, wasn’t allowed on balcony even though other hotels are allowing it at the moment, WiFi was hit and miss all the time. I injured my finger one night and it took 25 mins for a nurse to come to me. I thought there was supposed to be a nurse on-site all the time? Positives were staff were nice and mostly helpful and the room was spacious.

Good services with affordable price. Couples of articles are old. Foods are various and fresh but sometimes not delivered on time.

• Very helpful, kind and attentive staffs & nurses

• Mattress was a bit too hard for personal liking

Very helpful, kind and attentive staffs & nurses. Had pretty much all of the necessities required for the 2-week period. It’s a good choice for a budget hotel.

The hotel service is very good, the response to the needs of the guests is very prompt, the service staff are friendly, and the accommodation experience is good.

• Super helpful and accommodating staff. Special mention to Hwanjeab.
• What an amazing and helpful person.

• Food was not so good.

Please use metal cutlery....so much plastic usage! Why cant people clean their own cutlery like they do with coffee mug and glass cups. Staff were the highlight! The nurse was amazing, so friendly and made you feel comfortable when doing all those covid tests. Overall a great place to quarantine!

• Very spacious room.
• Excellent wifi.
• The staff are extremely kind and helpful.
• Yoga matt in the room.

• The food is average and portions are small.

My two weeks in quarantine were very comfortable- the room is really big and there is plenty of space to exercise. The yoga mat was much appreciated. The nurse, and Hwanjeab, were especially kind and helpful - even with our plans after quarantine. A very positive experience.

• the staff was amazing, any time I contacted them on whatsapp the responded very quick. Anything i needed they made sure I had, outstanding service

• the only negative thing is the hdmi in the tv would not work for my playstaion, haha. it was not a big deal but thats the only negative thing I can think of.

I highly recommend anyone to stay here for ASQ it is worth it. Any questions you have u can contact them ahead of time as well

• fast wifi
• staff

• food
• no accses to the balcony
• no hot water
• old rooms

hi lwhen you arive you got pointed where to get to your room and you dont get any info when the food gone come it came every day 10am 2pm and 7pm and its was always cold and small potions so you did not get measured of the food allways hunrgy. and when you book the hotel you got a Email to chose wat food you want every day for 14 days you send it and get confirmation but when you get the food you dont get wat you have chosen, you got balcony in your room but you can not go out on it the door can only open 10 centimeter then they have put a stop on it the shower dont have hot or water only lukewarm water or cold water

• Space,
• price,
• balcony

• Bathroom smells
• Let delivery of food

For the price the hotel is not bad. But if you are demanding this is not your choice. Personally I could stay in the hotel again.

• Reception staff very helpful and tried their best with what they have to deal with which is a credit to them.
• Nursing staff were lovely.
• Balcony

• Room very old and tired furnishings also not clean, we had to buy our own disinfectant cleaning wipes to make sure proper cleaning.
• Food was really awful.
• Never seen so much rice which was just used to fill us up, very little fruit, vegetables and protein, which when we did get was full of fat, and stone cold, thus no idea when cooked.
• Don't order the so called American breakfast, as its not.
• Even the Thai food wasn't very good and we are in Thailand. Whoever is cooking should be ashamed of themselves especially for the cost.
• Had to even rent a microwave, with would just be cold.
• Hair found in food, just terrible.
• No cleaning at all, or cleaning facilities provided, we had to ask for a brush and dust pan
• Old TV's with bare cables hanging out of the TV and only 3 international channels with very old films
• Had to spend a lot of money approx $300+ buying food such as fruit, vegetables and basic supplies which was not budgeted for, asked for compensation was provided a pizza from Dominos.
• Kitchen tap was hanging out of the sink, never fixed
• Had no bath room sink for 3 days as was leaking so had to turn water off
• Lounge area air conditioning until constantly leaking water, informed the hotel several time, never fixed '
• No laundry had to hand wash everything.
• So much plastic
• Hotel refused to provide a simple pair of scissors or a knife to simply butter bread
• Locked in room for the 15 days, no time out of room accept for the pcr tests
• Damp/water damage stains on bathroom ceiling
• Not value for money

The hotel rooms room are very dark and dingy, don't believe the photos, its quite depressing there is no way I would recommend staying here unless absolutely necessary.

• very quiet location-not far from city
• big room with balcony
• very friendly staff
• good and tasty Thai food
• good service

• food a little cold but you can rent a microwave (when needed)
• all other it's great

Good location for stay in BKK - i come back for sure.Very lovley Hotel but need a little more Love.

• Very Organized
• Thought of every little detail
• They care what they are doing
• Great size of room for exercise
• Predictable schedule
• Excellent food

• Nothing really that has anything to do with the hotel
• Two weeks is a lot but I tried to do my part

I came from the USA through Hungary. I am a dual citizen so I could travel to Hungary as well as to Thailand providing that I was willing to do the quarantine. I guess I am pretty good at picking the best time to travel. I took 13 Covid tests this year and have been vaccinated in February. I tried to do my part the best that I can for the sake of public health. I can only say good things about Luxor Hotel. I made the best of my time, I exercised all day. I am happy to be back in Thailand and I hope my sacrifice will keep the great people of Thailand safer.

• Lots of space to move around and do yoga
• Good balcony view and access
• Helpful staff
• Great internet

• Heat pump pissing water everywhere
• Shower didn’t work with hot or cold, either hot or cold depending on the day.
• Food was average but for the money can’t really complain
• Rats in the walls

Overall it is a decent place to stay. If you value having space to move around I think it’s the best value for money. It is definitely rough around the edges but I was looked after by the staff, they are good people.

• Hotel contract is flexible and nice
• Kind staffs
• Strong WiFi
• Fast delivery of items from shops outside
• Availability of small chops
• Availability of Halal food for Muslims

• Late delivery of breakfast sometimes

I stayed with my wife for 14 days. The hotel is very good and the staffs are nice. Another nice thing about the hotel is flexibility of their contract such as paying 20% deposit and the remaining on arrival, free rescheduling and free cancellation (in case of visa rejection)

• Very good WiFi connection

• Bathroom not working well
• Food portions are very small

My biggest complain is regarding the food. The size of the portions were very small. I got hungry almost everyday.

• The arrival of meals on time
• The fast arrival of 7-Eleven order
• Free small-chops in case of midnight hunger
• The availability of the option of Halal menu

• Unable to access the balcony in my room

In general, I enjoyed my stay at Luxor Bangkok Hotel. The price for ASQ was very cheap compared to the service they rendered at the hotel.

• Cleaning staff and nurses were the only good people

• Giant rat
• Cold food
• False promises by reception staff
• Reception staff do not care

This hotel ranks at the worst of my all-time list.

I'll start off with the worst part; i woke up to numerous scratching noises on the wall behind my head. 5 minutes later the noises were coming from the window, and were so significant that i thought someone was breaking into my room. So after getting up and turning on the lights, i was in complete shock to find a rat the size of a cat in my room!

After calling the staff, who in the end were not able to catch it was the giant rodent escaped, the reception staff told me that i would be put in a different room the next day, and that before they could move me, the new room would have to be disinfected as it's a quarantine hotel. But i knew they didn't want to deal with me, anyway i was forced to sleep in that room knowing that a giant rat entered my room!

They next day i was told that the hotel was fully booked, which was a complete lie as both rooms next to mine were empty. They refused to move me and instead i got a comment on Line saying "are you scared" as if the situation was funny. I stayed in that room a further 3 nights, sleeping with the lights on.

In my two weeks there, i never had a warm meal. The food arrived every day to my door cold. When i brought the issue up to the staff i was told that they couldn't do anything about it, and tried to force me to rent a microwave. In relation to the food, not only it was cold but the fries were a few days old and the beef so chewy i couldn't swallow. On one day i only had 2 meals, not the 3 that i paid for.

On a given day i got so frustrated that i had to order from 7-11 but didn't get what i asked for. I also asked for a SIM card from 7-11 that day but the staff tried to convince me to buy one from her as it was already registered and instead would charge me 200 baht. After some research i realised that she was seeking me a SIM from 7-11 that cost 9 baht. When i told her that i changed my mind and that i would buy one myself after three end of my quarantine stay, she got pushy and said that i could only buy one with Thai ID. I have a Thai girlfriend who obviously advised me that it was not true.

Anyway, that was experience i definitely do not recommend this hotel especially given that it's not the cheapest around!

• really friendly staff
• affordable price
• fast internet
• perfect service
• big room, nice balcony

There were so friendly staff, I was able to spend a comfortable and good quarantine period and Poor service and low price surprised me

• Great internet

• If I had to do it again i would get a room with a couch, sitting or laying on the bed got old quickly

I booked this hotel because other people left good comments about the internet. It worked great for me and I did connect my laptop to the router with a cable (bring 15 foot long) but my wife used WiFi all the time and had no issues. I was able to work everyday anytime day or night. The food was ok, we only ordered stuff form 7-11 one time. Make sure you bring all the pain medicine you could possibly need. I forgot to pack ibuprofen and the hotel will not give you more than two a day for two days before you have to pull teeth to get it. Also pack plenty of snack foods.

• The service is better

• Room decoration is too simple, balcony can only open a window 10 centimeters

Generally speaking, it's quite comfortable. In general, it is very comfortable, the service is in place and positive, the price is reasonable, and the attitude of the doctors is very good

• Spacious room, great bed, stairs is helpful
• Yoga mat, microwave and fridge all provided for free
• Great staff very friendly and helpful
• Good quality WiFi
• Balcony with a great view - Ask for one of top floors and chair/deck chair if possible
• Can order from 7/11

• Food is VERY hit or miss - some days it’s 8/10 some days it’s 2/10… DO NOT get the American breakfast unless you have no other option!!
• Thai food is generally better than Western options
• No international channels but internet is fast so you can stream from internet

Overall an enjoyable stay and I would highly recommend to anyone doing ASQ🙂 Be careful what you order for your meals before your arrive

• Spacious room with balcony
• Ample amenities
• Tasty meals

• No housekeeping for the duration of quarantine
• No international news on cable TV

Great value for the money. Good menu selection. Check-in and out without issues. Shall rebook if quarantine measures still in effect.

• Prompt service when needed and friendly, helpful staff.

• Food a bit monotonous

Overall a positive experience for what could've have been a horrible time. Nice little balcony, although no furniture out there. However, I was satisfied..and for the price, I can't complain.

• Wifi router in the room. Communication with staff through the hotel app was good. Very quiet area.

• AC & remote did not work properly. Television was very old even local channels had poor reception. Bathroom sink had no plug. Food was at best, warm. The room decor needs attention.

I did not like the Quarantine experience but I would give the hotel 7 points out of ten for their service The hotel is a long way from the Suvarnabhumi airport ( 45 minutes drive) be aware that a return taxi to the airport in not included in the ASQ Bundle, approximately 500 Thai BHT.

• The room is clean. Staff can speak English.

• Not too much fruits and bread.

Thank you for everything. The service is good, people are nice. A Quite place with a balcony and a big TV.

• impeccable service. (Wan is adorable, always available on whatsapp, phone etc for my requests), the room is big, well equipped, functional. I have a fairly large balcony, which overlooks greenery with birds singing, the food is very good

Like others before me, I want to recommend Hotel Luxor which is GREAT. My room is a bit messy, so sorry, no photo (but you can see on their site or on previous posts), but basically for 28,500 bahts: impeccable service. (Wan is adorable, always available on whatsapp, phone etc for my requests), the room is big, well equipped, functional. I have a fairly large balcony, which overlooks greenery with birds singing, the food is very good, I asked for a vegetarian diet which I had without any issues and which is delicious. The tests are done with care and gentleness. It's quiet, very fast internet and in general a great experience! I highly recommend.

• Good food
• Great service
• Very good communication

• Boredom

They were super nice, and always willing to help if I had any issues. Any request I made (items from 711) was filled that day.

• a nice place to stay, if you have a balcony

• english proficiency

a nice place to stay, if you have a balcony. unfortunately because of the quarantine there's not a chance to enjoy it in a full way

• Shower and WiFi good, food was ok but cold sometimes

• The room and shower room was dirty when I arrived as was the whole apartment, the floor was cement , no covering, furniture was in a poor state, I asked when the room was going to be cleaned, never got a reply, so bedding was never changed or the room cleaned during my stay, Netflix only worked sometimes,
• the TV had only two channels that was English, both showed very old films only, now English speaking news channel,

Bring books, even your own Netflix can't connect sometimes, I reported this but they just apologised, but unable to do anything about it,

• Fast Wi-Fi
• food delivery on time
• nice staff

• Leaky sink

The hotel was overall good. The room was big enough and comfortable. The view was pleasant and the staff was nice.

• Food,perfect. Whatever you want you can order. Even portion size and extra veg.
• Big room, big comfy bed.
• AC that works.
• All staff are really helpful

• I don't know how to do

2 days into our 14 day quarantine everything is going well. A much better experience than we expected from reading previous reviews. The hotel staff are really friendly and helpful.

• The Line service call is open all day, and my messages were responded to within the 15 minutes after I sent them. The room was spacious and the balcony gave a unique insight to climatizing to the Thailand heat! The food was amazing, I ordered a primarily Thai menu and all of it was eaten, I wish I could have ordered more.

• I wish I could think of a criticism but I truly cannot, this hotel was spot on every Mark.

If you are looking for affordability, comfort, prompt care by the staff, and an outdoor balcony to sit and enjoy the sun this hotel is certainly the best option. I have had many friends go through ASQ hotels all over Bangkok and my experience by far tops the list.

• Dusty in the room

There are no Ukrainian channels at TV; the room is dusty a bit; no access to the balcony. Good food and comfortable bed.

• The room is spacey, which is nice, food always delivered on time, and the Wifi connection is fast.

• The room little bit dirty, especially below the bed.

Overall this hotel service is good, friendly staffs, and comfortable. They also provides Halal food.

• nice furniture, a lot of place, good WIFI und TV

• our wishes, that we placed at the reception, weren't fulfiled, although they promised to do it.

Fortunately we booked a junior suite for us two. Otherwise it would be quite hard to stay in one room for 10 days. So far we had two spacious rooms and a nice balcony, the quarantine was quite easy to to through.

• Comfortable room
• Very confortable bed
• I like the yoga Matt
• Water, coffee, chocolate milk, soups, washing soap por clouth, all I need was in the room

• Sometimes i didnt Like the food
• Sometimes the comunication was difficult, some employees didnt speak english

Good price and service. The food is not Good at all, The covid test were very soft and Good atention

• It was cheap as I had a 7 day asq,
• good WiFi
• and had balcony

• Communication was hard as stuff spoke very little English

Nice place to stay, room service is not that great but you can have grab orders at every meal time so book

• good wifi, big room, balcony, calm.

• the toilets were dirty when I arrived. they don't speak a good English so it is a bit complicated to communicate. The portions of food were small and never really hot.

I had a good stay there, the wifi was really good, the room was super big, and I had a yoga mattress to do some sport. The room is quite confortable, and the balcony is a must have. They don't really speak English. But the ASQ mesures were good. Good deal for your money

• Room size was great

• Portions size of food could be bit bigger

The room was absolutely great with a very comfortable bed. For the smokers, there is a small balcony that you can use. The staff is also great, you can order from 711, grab or other delivery services when you need something and it will be delivered at your room the same day. Communication with the staff is very easy thru Line application. The food is very, very tasty (compliments to the Cook), although the portions could be bit bigger. But I would recommend this Hotel absolutely, the price/quality is absolutely great and also include 2 PCR tests and certificate at check out.

• Food so delicious!
• Staff so nice!
• Good customer service 24hr!

• Geyser just warm but sometimes hot is ok!

I recommend this hotel ASQ if you still no option is very nice place very , good food and staff care is very friendly and help 24hr. Thank you so much Luxor ❤️

• good food. nice staff. good easy communication. comp. water, ramen noodle, and milo

• cheapest option.

nice easy secure and safe. hughge building. really low key etc,,gkjkjjkkjhhkjhkjkjhkjhjhjkjhjjkkjhhh

• Big space
• Yoga mat
• possibility to get raw vegan Food option

• Too little relax outside zone
• No cleaning service during 10 days of quarantine!
• No possibility to use the balcony after tests((

The price was one of the lowest on the list, so the choice was conditioned by this criteria. In similar cases, it can be definitely recommend!

• One of the cheapest options that still offers you a very spacious room with a small balcony, air conditioning and fast WIFI that never let you down. Friendly and help full personnel.

• Hotel required pre-booking online for meals with three options per meal. Meals were not always served accordingly to choosen options, especially during the second week and most meals are served cold: no microwave in the room. Some days white rice were served for breakfast, lunch and supper.

The Luxor Bangkok Hotel is a very good option for quarentine with strict measures in place to prevent the spreading of Covid-19. The food-booking online needs attention or, if possible, not required at all.

• Spacious
• Yoga Mat
• In-Room 4-Port Router
• Reasonably Fast Internet & WiFi
• 7-11 Orders
• Comfortable Bed

• Requests May Be Misunderstood or Slow
• Toilet Not That Clean
• The Shower is Warm, Not Hot
• Said Balcony For You To Enjoy But Not Allowed On Balcony

The spacious room is the biggest plus! The bed can be easily moved to the side so I'll have a space for the yoga mat right in front of the TV, great for working out and yoga with the TV in plain sight.

• Room size is good

• Mosquito in room , staffs do not understand English and not cooperative ..one day I waited 6 hours for drinking water .it was so distressing please don’t go this hotel if you have good options

Hotels staff confirmed tha mosquito replitent cost need to pay by client they charged me 300 Bhatt for same and so many negative experience .

• Comfortable ASQ experience
• Quarantine with fiance
• Was able to order food from outside

• Food was sometime not what was ordered
• Could not go outside on some days even after testing negative due to scheduling

Overall, my experience was fine. Got most of what I was expecting. Only complaints are that the meals were sometimes not what I ordered and we couldn't go outside everyday for some reason after testing negative the first time. You had to schedule going outside in advance and on some days, they didn't "allow" you to go. And you are only allowed to be outside for 45 mins (sometimes only 30 mins). Service was good.

• Warm food
• Big room
• WiFi great
• Free netflix

• Room deco a little dated but clean
• Not allowed on balcony

For a cheap option this was a good choice. Good communication and had to rebook 3 times due to flight changes but no problem for hotel.. Thank you for a pleasant stay to all staff.

• special menu if needed
• line chat with hotel (answer all questions)
• 7/11 delivery
• friendly stuff
• yoga mat included
• starter package (shampoo, water, toilet paper, coffee...)

• early lunch (12pm)
• early dinner (6pm)
• shower is only "warm"
• concrete floor
• sometimes keen of hearing

Quarantine is never nice. This hotel has a good price-performance ratio. I felt me secure all the time.

• The room was very spacious which, honestly, was a huge plus. There was room four all four pieces of our luggage, plenty of space for 2 people to do yoga, and space at the desk for two chairs and 2 computers. The yoga mats were provided by the hotel. The bed was very comfortable and the AC worked great. The staff was friendly but difficult to understand over the phone. The staff that provided us the COVID tests were very friendly and sometimes even funny; they were also careful.

• The food provided was not enough and of average quality. Sometimes it was only meat and rice (with no vegetables at all). Coffee in the morning was only half full, if we were lucky. And I would suggest not to order the pancakes (you're given three of questionable size). They cleaned the room once while we were on our "leisure time" but the room was cleaned horribly. Two weeks spent in one room requires more than a lazy sweep. The PDF provided wasn't accurate: no Netflix (only one channel in English with the same episodes of the same handful of shows) and, more importantly, no refill of snacks (without a charge, of course). Additionally, there is no breakfast or food provided to you on your last day so you check out on an empty stomach. Temperature checks were at random times and not at the times designated (they'd always come before breakfast, waking you up). They also let the garbage pile up outside the room for days without letting us know why.

The size of the room and comfort of the bed, for the price, is a huge plus. Everything else we had to compromise. Not the worst stay but definitely not the best.