Anya Nana @Sukhumvit – Bangkok - AQ / ASQ

Ok !!! Within expected. After a week, I made a query to the Hotel related to the Self-Test and they answered my questions quickly

• Very well organised

• We had to ask for our fest results even though they had been sent to the hotel earlier.

The whole system from the airport to the hotel was very well organised, no hassles from the time we arrived.

• Friendly staff and good coordination with the hospital on doing the covid test

• Not happy as no one inform me about the result until I ask the next day, apparently result came out the same day

Value for money compare to other hotels in bangkok, clean and comfortable room, food is nice too, coordination with transport and test is really great, drive thru test then only send you back to hotel

• Friendly staff
• Amazing food
• Perfect procedures

Thank you so much to the staff of Anya Nana hotel for the most incredible start to our venture in this beautiful country Thailand!!

• Complained one meal was cold,replaced within 30 minutes.
• Staff very helpful
• Good internet speed.
• Allowed to buy from 7 eleven.
• Plenty of tea, coffee and drinking water.

Good size room, bed very good.Good internet speed. Due to a non covid illness the staff arrainged for the nurse to call who contacted a Doctor.Medication was delivered to my room which solved the problem.Very fast responce from all. I did complain about a meal being cold,the meal was replaced within 30 minutes. All in all a very good stay given the currant situation.

• Staff was kind and helpful.
• Nurse staff were gentile with swabs.
• Was fairly clean except for floors.

• Food was horrible in my opinion.
• Showers were not maintained well and leaked on bathroom floor.
• "Work" area was way too small. Just a tiny desk and wood chair.

For a budged place it was fairly clean and comfortable. The staff were VERY polite. While we had several complaints they were happy to accommodate and did so in a timely manner. That was one of the reasons we chose this place over others.

After the first 3-4days both the toilets (family joined rooms) started gurgling and we had to move rooms. When we got to the new room the shower in my room did not work. They offered to have someone look but after switching rooms we were uncomfortable having a staff in the room while we were there. Once we switched rooms the internet was horrible. They sent up a SIM card router but I had to reset it constantly to keep connected. They sent up a tech to fix the main internet and it worked well after that. Again the staff stepped up to resolve issues promptly.

For me the food was not even decent. I previously worked in a school in Thailand that had better cafeteria food. The only meals I was able to finish were the ones with allot of curry.

The beds and bathrooms were clean but the floors were dusty and there was no broom to clean up after ourselves. Lots of hair etc. on the floor before we left.

Once again I would like to thank the staff and nurse staff for their good service and for accommodating our complaints. =]

• Front office staff are nice and helpful.
• Big room
• They will arrange if you want to buy from 7/11 with 20% surcharge.
• They will go and exchange money for free during quarantine

• No amenities in prior.
• Charged for ear cotton buds.
• Room not properly clean (dusty floor)
• Mean kitchen stuffs.

This hotel have amenities problem. No slipper, no toothbrush, no toothpaste, no handtowel, no hairdryer, no ear cotton buds, no quarantine facility (detergent, iron, etc). We needed to ask one by one, and they charged 20 Baht for ear cotton buds. Kitchen stuffs are so mean. They changed the menu as their will and not informed. Sometimes, some items were missing. Most importantly, they spoke with no manner.

• Food
• Aq security
• Swab tests
• WhatsApp support

• Slow wifi

The hotel was nice. The room was cleaned and the staff really supportive and available for my needs. The down side was only the slow wifi connection

Need microwave in room, sometime guest not hungry at the time being but need hot food to eat later.

• Seven-eleven service

• No new sheets to bed

All kind of way long time,two weeks but service made time easier,thank you,,,,,,,,,,,,,,,,,,,,,,,,,,

• Good Thai food
• Found a good English movies
• Wi-Fi is great 99% of the time

• Sometimes guests make to much noise
• Don’t bother with the English breakfast

It’s good and the staff try there best to help Good showers and plenty of food I was able to get fresh milk everyday for my coffee and if you do like coffee fe recommend you bring some with you Over all it was a good experience as good as it can be being locked up in a room anywhere. Thank you to the staff 👍😁

• Very clean and comfort place to stay.

• Windows cannot open, need some fresh air.

Need more choices of meal, especially Halal foods. Very impress with hotel staffs' services, very helpful.

• Friendly staff and the service is good

• Cannot go out of the room but I do understand.

The staff is very nice and helpful. I ask them to buy a charging adaptor for me, they can provide it to me at a reasonable price not overcharge. The hotel staff is very friendly and nice service. Everything is OK. I highly recommend you to give here as a choice if you are looking for a budget hotel for ASQ.